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Directly VS HelpJuice

Compare Directly VS HelpJuice and see what are their differences

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Directly logo Directly

Directly provides on-demand customer service apps.

HelpJuice logo HelpJuice

Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.
  • Directly Landing page
    Landing page //
    2023-02-03
  • HelpJuice Landing page
    Landing page //
    2022-01-07

Directly videos

+ Add

Earn $20 to $35 / Day Online as Chat Support - Non Voice Online Jobs in Directly

More videos:

  • Review - Directly Jobs - WORK FROM HOME With Customer Service Support
  • Review - Directly.live Review | Online Video Platform

HelpJuice videos

+ Add

Helpjuice.com - Knowledge Base Software :: Demo

More videos:

  • Review - 1min Intro Into Helpjuice - Knowledge Base Software
  • Review - Helpjuice Webinar: Knowledge Centered Support, With Vidyard

Category Popularity

0-100% (relative to Directly and HelpJuice)

Directly

HelpJuice

Forums And Forum Software
100 100%
Forums And Forum Software
0% 0
Customer Support
8 8%
Customer Support
92% 92
Forums
100 100%
Forums
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Directly and HelpJuice. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Directly and HelpJuice

Directly Reviews

We have no reviews of Directly yet.
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HelpJuice Reviews

Best 25 Software Documentation Tools 2023
Helpjuice is a cloud-based knowledge base software that allows teams to create, manage, and share documentation and knowledge base articles for internal or external use.
Source: www.uphint.com
12 Most Useful Knowledge Management Tools for Your Business
When it comes to pricing, Helpjuice is one of the most expensive options on our list. They offer a free 14-day trial of the software. If you end up liking it, you’ll have to pay between $120 for a maximum of four users and $499 for unlimited users.
Source: www.archbee.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
One of the best things about Helpjuice is that you can keep a document in multiple folders simultaneously. For example, you can place a document on social media marketing in your marketing and PR folders!
Source: clickup.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
A fantastic Slite alternative, Helpjuice lets you create public, private, or internal wikis quickly. The editor is one of the best we have seen on any Slite alternative, with loads of formatting options.
Source: remoteverse.com

Social recommendations and mentions

HelpJuice might be a bit more popular than Directly. We know about 1 link to it since March 2021 and only 1 link to Directly. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Directly mentions (1)

  • Minecraft Support - Not even once
    After day 3 I had enough of the waiting and I ended up contacting support. I was immediately contacted by a so called "minecraft gamer" which is a automated bot via the site known as "directly.com" which microsoft uses for customer support with pre-written messages. It told me to just wait cause this is an issue they know of and cant do much about as it currently stands. I accepted the answer and waited another day. Source: over 2 years ago

HelpJuice mentions (1)

  • Game-changing customer service tools
    HelpJuice ( https://helpjuice.com/ ) - As a customer service rep, he also had to update a knowledge base for customers so that they can find information on their own. Customers finding things on their own makes his job a lot easier and a lot of the questions customers ask can be found on our website, so using something like HelpJuice helped keep the knowledge base up to date and accurate. Source: about 2 years ago

What are some alternatives?

When comparing Directly and HelpJuice, you can also consider the following products

Discourse - Discourse is an open source discussion platform built for the next decade of the Internet.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Forumbee - Forumbee offers community forums for discussions, feedback and Q&A.

Malcolm App - Improve your customer servicing in minutes with Malcolm! At your service.

Vanilla Forums - Build an engaging community forum using Vanilla's modern cloud forum software.

Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

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