Software Alternatives, Accelerators & Startups

DirectIQ VS Usersnap

Compare DirectIQ VS Usersnap and see what are their differences

DirectIQ logo DirectIQ

Send better emails, get better results

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
  • DirectIQ Landing page
    Landing page //
    2022-10-03

DirectIQ is an easy-to-use email marketing tool that allows businesses to reach their customers quickly and effectively. It provides powerful automation flows and a wide range of integrations, including Shopify, so businesses can create personalized experiences for their customers.

With DirectIQ, businesses can also benefit from the powerful analytics and reporting capabilities that enable them to track the performance of their campaigns.

With its 24/7 customer support, DirectIQ provides customers with the help they need to successfully send and track their emails.

Moreover, with thousands of satisfied customers, DirectIQ is a reliable email marketing tool that businesses can trust.

  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

DirectIQ features and specs

  • Email Automation: Yes
  • Shopify Integration: Yes
  • Wordpress Integration: Yes
  • Professionally Designed Email Templates: 600+

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

DirectIQ videos

30 seconds promo

More videos:

  • Tutorial - Getting Started with DirectIQ

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Category Popularity

0-100% (relative to DirectIQ and Usersnap)
Email Marketing
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Email Marketing Platforms
Visual Bug Reports
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare DirectIQ and Usersnap

DirectIQ Reviews

13 Best Email Marketing Software for Businesses in 2022
Oh, and did we mention for FREE? Yes, DirectIQ has a Forever Free Plan, so marketers can start small, and DirectIQ will be right there to scale with them!
5 Brilliant Email Marketing Tools to Level Up Your CRM Software in 2022
Alexandru — “I’m thinking about starting a newsletter, so it’s nice knowing that the DirectIQ support staff is available 24/7 to help me whenever I need… Their description says that they cater to small to medium-size businesses, and you can really tell how important it is to them to build and maintain relationships with their customers, just a really pleasant customer...
Best 5 Free and Open-Source Email Marketing Software Tools
We have summarized the most powerful, analytical, and superlative along with being market competitive email marketing software tools that are GetResponse, DirectIQ, MailChimp, Mautic, and BlueMail respectively. These mentioned platforms empower and enable the business organizations to tap in masses according to their target audience, and conveniently target them, again and...
Source: linuxways.net

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Social recommendations and mentions

Based on our record, Usersnap seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

DirectIQ mentions (0)

We have not tracked any mentions of DirectIQ yet. Tracking of DirectIQ recommendations started around Mar 2021.

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: about 1 year ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / almost 2 years ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

What are some alternatives?

When comparing DirectIQ and Usersnap, you can also consider the following products

Constant Contact - Constant Contact offers email marketing, social media marketing, online survey, event marketing, digital storefronts, and local deals tools.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

MailChimp - MailChimp is the best way to design, send, and share email newsletters.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Retail ViVA - Sathguru’s Retail ViVA is (AI) Powered, Cloud ERP solution built for Retail industry, with 26 integrated modules and 9 tools for Retailer's business transformation

Marker.io - Visual feedback and bug reporting tool for websites