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DirectIQ VS Birdeye

Compare DirectIQ VS Birdeye and see what are their differences

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DirectIQ logo DirectIQ

Send better emails, get better results

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business
  • DirectIQ Landing page
    Landing page //
    2022-10-03

DirectIQ is an easy-to-use email marketing tool that allows businesses to reach their customers quickly and effectively. It provides powerful automation flows and a wide range of integrations, including Shopify, so businesses can create personalized experiences for their customers.

With DirectIQ, businesses can also benefit from the powerful analytics and reporting capabilities that enable them to track the performance of their campaigns.

With its 24/7 customer support, DirectIQ provides customers with the help they need to successfully send and track their emails.

Moreover, with thousands of satisfied customers, DirectIQ is a reliable email marketing tool that businesses can trust.

  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

DirectIQ features and specs

  • Email Automation: Yes
  • Shopify Integration: Yes
  • Wordpress Integration: Yes
  • Professionally Designed Email Templates: 600+

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

DirectIQ videos

+ Add

30 seconds promo

More videos:

  • Tutorial - Getting Started with DirectIQ

Birdeye videos

+ Add

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

Category Popularity

0-100% (relative to DirectIQ and Birdeye)

DirectIQ

Birdeye

Email Marketing
100 100%
Email Marketing
0% 0
Reputation Management
0 0%
Reputation Management
100% 100
Email Marketing Platforms
100 100%
Email Marketing Platforms
0% 0
Online Reviews
0 0%
Online Reviews
100% 100

User comments

Share your experience with using DirectIQ and Birdeye. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare DirectIQ and Birdeye

DirectIQ Reviews

13 Best Email Marketing Software for Businesses in 2022
Oh, and did we mention for FREE? Yes, DirectIQ has a Forever Free Plan, so marketers can start small, and DirectIQ will be right there to scale with them!
Source: thenextscoop.com
5 Brilliant Email Marketing Tools to Level Up Your CRM Software in 2022
Alexandru — “I’m thinking about starting a newsletter, so it’s nice knowing that the DirectIQ support staff is available 24/7 to help me whenever I need… Their description says that they cater to small to medium-size businesses, and you can really tell how important it is to them to build and maintain relationships with their customers, just a really pleasant customer...
Source: blog.serchen.com
Best 5 Free and Open-Source Email Marketing Software Tools
We have summarized the most powerful, analytical, and superlative along with being market competitive email marketing software tools that are GetResponse, DirectIQ, MailChimp, Mautic, and BlueMail respectively. These mentioned platforms empower and enable the business organizations to tap in masses according to their target audience, and conveniently target them, again and...
Source: linuxways.net

Birdeye Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Source: www.bluecorona.com
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.
Source: referralrock.com

Social recommendations and mentions

Based on our record, Birdeye seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

DirectIQ mentions (0)

We have not tracked any mentions of DirectIQ yet. Tracking of DirectIQ recommendations started around Mar 2021.

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 10 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
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What are some alternatives?

When comparing DirectIQ and Birdeye, you can also consider the following products

MailChimp - MailChimp is the best way to design, send, and share email newsletters.

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Constant Contact - Constant Contact offers email marketing, social media marketing, online survey, event marketing, digital storefronts, and local deals tools.

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Retail ViVA - Sathguru’s Retail ViVA is (AI) Powered, Cloud ERP solution built for Retail industry, with 26 integrated modules and 9 tools for Retailer's business transformation

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

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