Software Alternatives, Accelerators & Startups

Dialpad VS Support.com Nexus

Compare Dialpad VS Support.com Nexus and see what are their differences

Dialpad logo Dialpad

Switch is a cloud-based phone system built for Google Apps users.

Support.com Nexus logo Support.com Nexus

Support.com Nexus Agent Support is cloud-based tech support software that integrates with your existing customer service suite.
  • Dialpad Landing page
    Landing page //
    2023-05-12
  • Support.com Nexus Landing page
    Landing page //
    2023-08-04

Dialpad

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Alex Cornell
Employees
500 - 999

Dialpad videos

5 Killer Cloud Phone System Features of Dialpad | Cloud Based Phone System PABX

More videos:

  • Review - Test Drive Dialpad Today!
  • Review - Dialpad: 5 Fast Facts

Support.com Nexus videos

No Support.com Nexus videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Dialpad and Support.com Nexus)
Communication
97 97%
3% 3
Enterprise Communication
Call Center Software
89 89%
11% 11
VoIP
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Dialpad and Support.com Nexus

Dialpad Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Dialpad also integrates with popular CX tools, like HubSpot, Salesforce, and Zendesk, tying them all together into a single pane of glass. Setting up a new contact center with Dialpad takes just a few minutes. You can also add and remove agents, manage phone numbers more quickly and easily, right from your Dialpad account. This allows your business to scale easily with DialPad.
The Top 9 Aircall Alternatives: How Do They Compare?
Dialpad is a unified communications platform that connects your teams through voice, video, messages, and online meetings. It provides advanced features to streamline your business communications and improve productivity.
Source: aircall.io
Top 10 VoIP providers in 2022
Dialpad is a cloud-based communications platform driven by artificial intelligence and developed entirely on the Google Cloud Platform. Dialpad Talk is a corporate phone solution that offers unrivaled flexibility, mobility and security. Dialpad Talk is available in three service options, each with a different fee structure, depending on the services provided. All plans...
Source: voip.review
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
As we mentioned earlier, Dialpad’s Real-time Assist cards can pop up automatically on agents’ screens with tailored notes on tricky questions. But that’s not all it can do. Dialpad’s AI can transcribe calls—also in real time, with a high level of accuracy.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Dialpad focuses on inbound and outbound calls, so it’s an effective call center platform for businesses that only want to offer phone support. As with most call center software, Dialpad’s contact center app includes call recording, monitoring and transcriptions. There isn’t a ticket system or omnichannel support, but Dialpad integrates well with Salesforce and Zendesk, so...
Source: www.forbes.com

Support.com Nexus Reviews

We have no reviews of Support.com Nexus yet.
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Social recommendations and mentions

Based on our record, Support.com Nexus seems to be more popular. It has been mentiond 62 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Dialpad mentions (0)

We have not tracked any mentions of Dialpad yet. Tracking of Dialpad recommendations started around Mar 2021.

Support.com Nexus mentions (62)

  • Our Tech Service/Support is Garbage
    Always has been, always will be shit. It was actually not too bad when support.com was the vendor way back. Despite the scummy ways they got customers, they were competent enough to reliably get the job done so long as your stores internet didn't suck. However, it was never the same after the lawsuit and then OD changed vendors. Source: about 1 year ago
  • 🥹
    I've been doing it for probly 20-ish years, I went to school for 8 months at a tech learning center, but these days you can learn everything I do by studying for a certification called the CompTIA A+ and can probly do it for 1/10 of what I paid for school forever ago ($1000 for learning materials and testing vouchers vs the $11,000 I paid for school in 2001). I started by working remote for support.com then worked... Source: about 1 year ago
  • Technical Support Position offering just over minimum wage, and requires you to provide your own equipment...
    Wow, I didn't realize support.com was still around. Source: about 1 year ago
  • Model RAC2V1K Wireless Drops Out at Specific Times of the Day
    Ahh, ok thank you, that makes sense why it was such a short call. This is why I asked on a forum; my friend worked for support.com for awhile so I know how many times the generic "turn it off and on" actually fixes a lot of problems, but it's just annoying for me when I can grasp what a power button is lol. Source: over 1 year ago
  • 5upport .com instead of support .com pose any issues?
    I see. That could be an issue then with support.com from a PR perspective. Overall, SEO wise using different spellings of words is fine and many companies do it, but you really need to take a holistic look and decide if you plan to go beyond just SEO for your marketing. Overall, I'd pick something a bit shorter and less likely to get me into legal issues with the other company, but that choice is yours in the end. Source: about 2 years ago
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What are some alternatives?

When comparing Dialpad and Support.com Nexus, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Contaque - Contaque is a call center solution which embraces internet and open source technology that integrates with existing voice and data systems.

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

HoduCC - HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.

Grasshopper - Grasshopper enables entrepreneurs to build a virtual office that connects callers to employees, wherever they are.