Software Alternatives, Accelerators & Startups

Support.com Nexus VS Nextiva

Compare Support.com Nexus VS Nextiva and see what are their differences

Support.com Nexus logo Support.com Nexus

Support.com Nexus Agent Support is cloud-based tech support software that integrates with your existing customer service suite.

Nextiva logo Nextiva

Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.
  • Support.com Nexus Landing page
    Landing page //
    2023-08-04
  • Nextiva Landing page
    Landing page //
    2023-03-13

Support.com Nexus videos

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Nextiva videos

Nextiva VOIP Phone System Review 2020

More videos:

  • Review - What is Nextiva? (Hint: The ONLY Business Software You Need in 2019)
  • Review - Getting Started with Nextiva Business Communication Suite

Category Popularity

0-100% (relative to Support.com Nexus and Nextiva)
Communication
4 4%
96% 96
Call Center Software
17 17%
83% 83
Enterprise Communication
VoIP
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Support.com Nexus and Nextiva

Support.com Nexus Reviews

We have no reviews of Support.com Nexus yet.
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Nextiva Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Nextiva is an easy-to-use solution that helps you connect with more callers in less time and with fewer agents. With Nextiva, you get features like IVR, automatic call routing, and call queuing.
Top 10 VoIP providers in 2022
Nextiva is a VoIP provider that offers a simple yet robust phone system for businesses. Nextiva’s business call management system contains features including unlimited calling, texting, faxing, call queuing, fast conference calling, and more. The company offers a full unified communications solution that includes audio, video, text, mobile apps and web collaboration. Nextiva...
Source: voip.review
Nextiva vs RingCentral Comparison
Nextiva provides one of the most comprehensive virtual phone systems on the market, which goes far beyond call handling. Sure, Nextiva allows you to transfer, hold, mute, and forward calls seamlessly, but that’s not where it shines the most. Nextiva offers conference calls with an unlimited number of participants, limitless virtual business SMS messaging, a built-in CRM...
7 Best Cloud PBX Solution for Small to Medium Business
The crown jewel behind Nextiva’s success has been its continuous work on the NextOS platform. NextOS encapsulates all aspects of communication associated with a business environment. Specifically, Nextiva is dedicated to bringing together the team and client communications in one singular dashboard. This, in turn, provides a seamless digital call center experience.
Source: geekflare.com
10 Best Business VoIP Phone Services for Small Businesses (2020)
Nextiva has a VOIP service that enables you to do free domestic calling, call routing, transfer voicemails to emails, and more. Their VOIP service is advanced yet beginner-friendly and easy to use. Other than that, the primary perk of using Nextiva is that it’ll provide you with a registered toll-free number which means your users can connect with you for free. It also...
Source: www.isitwp.com

Social recommendations and mentions

Based on our record, Support.com Nexus seems to be more popular. It has been mentiond 62 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Support.com Nexus mentions (62)

  • Our Tech Service/Support is Garbage
    Always has been, always will be shit. It was actually not too bad when support.com was the vendor way back. Despite the scummy ways they got customers, they were competent enough to reliably get the job done so long as your stores internet didn't suck. However, it was never the same after the lawsuit and then OD changed vendors. Source: about 1 year ago
  • 🥹
    I've been doing it for probly 20-ish years, I went to school for 8 months at a tech learning center, but these days you can learn everything I do by studying for a certification called the CompTIA A+ and can probly do it for 1/10 of what I paid for school forever ago ($1000 for learning materials and testing vouchers vs the $11,000 I paid for school in 2001). I started by working remote for support.com then worked... Source: about 1 year ago
  • Technical Support Position offering just over minimum wage, and requires you to provide your own equipment...
    Wow, I didn't realize support.com was still around. Source: about 1 year ago
  • Model RAC2V1K Wireless Drops Out at Specific Times of the Day
    Ahh, ok thank you, that makes sense why it was such a short call. This is why I asked on a forum; my friend worked for support.com for awhile so I know how many times the generic "turn it off and on" actually fixes a lot of problems, but it's just annoying for me when I can grasp what a power button is lol. Source: over 1 year ago
  • 5upport .com instead of support .com pose any issues?
    I see. That could be an issue then with support.com from a PR perspective. Overall, SEO wise using different spellings of words is fine and many companies do it, but you really need to take a holistic look and decide if you plan to go beyond just SEO for your marketing. Overall, I'd pick something a bit shorter and less likely to get me into legal issues with the other company, but that choice is yours in the end. Source: about 2 years ago
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Nextiva mentions (0)

We have not tracked any mentions of Nextiva yet. Tracking of Nextiva recommendations started around Mar 2021.

What are some alternatives?

When comparing Support.com Nexus and Nextiva, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Contaque - Contaque is a call center solution which embraces internet and open source technology that integrates with existing voice and data systems.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

HoduCC - HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.