Software Alternatives & Reviews

Dialogflow VS BoldDesk

Compare Dialogflow VS BoldDesk and see what are their differences

Dialogflow logo Dialogflow

Conversational UX Platform. (ex API.ai)

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • Dialogflow Landing page
    Landing page //
    2023-09-20
  • BoldDesk Landing page
    Landing page //
    2023-04-20

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Dialogflow

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

BoldDesk

$ Details
paid Free Trial $10.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Dialogflow features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Dialogflow videos

Building a Chatbot with Dialogflow - Take5

More videos:

  • Demo - Chatbase Conversation Transcripts Feature Demo
  • Tutorial - DialogFlow (API.AI) Google Assistant Action Integration Chatbot Tutorial
  • Review - Getting Started with Dialogflow (Deconstructing Chatbots)
  • Review - ChatBot Review | DialogFlow | What’s Auto
  • Review - What is DialogFlow and Why Should You Use It?
  • Review - What is Dialogflow CX?

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Dialogflow and BoldDesk)
Chatbots
100 100%
0% 0
Customer Support
0 0%
100% 100
Chatbot Platforms & Tools
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Dialogflow and BoldDesk

Dialogflow Reviews

Top 20 Replika Alternatives for AI Chatbots
One of the most important characteristics that Dialogflow has is the capability to handle complicated conversations and interactions it is able to comprehend and respond to user inputs even when they’re written in a natural languages. Dialogflow also offers ready-made chatbot templates for diverse sectors like customers service, online shopping and lead generation. These...

BoldDesk Reviews

We have no reviews of BoldDesk yet.
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Social recommendations and mentions

Based on our record, Dialogflow should be more popular than BoldDesk. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Dialogflow mentions (3)

  • Chatbots for customer service on your website
    Another option is Dialogflow, a powerful chatbot development platform by Google. Dialogflow utilizes AI and NLP technologies to understand and respond to user queries effectively. It offers advanced customization options, allowing businesses to create chatbots that align with their brand voice and personality. Dialogflow also integrates seamlessly with other Google services, making it suitable for companies... Source: 9 months ago
  • Full Source Code of Chat Bot Using Google Bard API
    Using something like this would be a great way to get your IP address blacklisted by Google, with their dreaded “Unusual traffic from your computer network” error. There is no free Bard API for a reason. Google sells access via their Dialogflow product, and it’s very much not free. Source: 11 months ago
  • 10 Coding Projects to Impress Employers and Land Your Dream Job 😎
    Dialogflow - a natural language understanding platform for building conversational experiences. - Source: dev.to / about 1 year ago
  • Creating a Cool Crypto Assistant over the Weekend
    First off, we have Dialogflow. If you haven’t used Dialogflow before, let me give you a 3-minute rundown of what it is to help you get started. - Source: dev.to / about 1 year ago
  • The Misunderstood Voice
    In my intern years, I worked at a company that specialised in creating short-term campaigns for businesses. One of those campaigns, was a voice assistant powered physical installation for a car show. The installation was a walk-in-booth with mirrors for walls and a screen in the middle of the room with a Chromium kiosk and our web app. The web app was built with: Vue as the UI framework, Dialogflow for handling... - Source: dev.to / over 1 year ago

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing Dialogflow and BoldDesk, you can also consider the following products

Chatfuel - Chatfuel is the best bot platform for creating an AI chatbot on Facebook.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Botpress - Open-source platform for developers to build high-quality digital assistants

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

ChatBot - Easy to use chatbot platform for business

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community