Software Alternatives, Accelerators & Startups

BoldDesk VS Botpress

Compare BoldDesk VS Botpress and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Botpress logo Botpress

Open-source platform for developers to build high-quality digital assistants
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Botpress Landing page
    Landing page //
    2023-08-27

  • Developer-first
  • Open-source
  • Cloud-agnostic
  • Flexible and Extensible
  • Top-tier Natural Language Understanding in more than 100 languages
  • Get started fast, as in less than 60 seconds you are ready to create

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Botpress features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Botpress videos

Botpress Server source codes review

More videos:

  • Review - Botpress Server - a cool platform for chatbot creation
  • Review - Botpress Overview

Category Popularity

0-100% (relative to BoldDesk and Botpress)
Customer Support
100 100%
0% 0
Chatbots
0 0%
100% 100
Help Desk
100 100%
0% 0
Chatbot Platforms & Tools

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and Botpress

BoldDesk Reviews

We have no reviews of BoldDesk yet.
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Botpress Reviews

Top 20 Replika Alternatives for AI Chatbots
One of the most important advantages that is unique to Botpress is the modular design that allows users to develop new functions for their chatbots whenever they want. Botpress also offers built-in modules like conversation analysis, natural language comprehension and chat management, that are easily integrated into a the chatbot’s workflow. Furthermore, Botpress can be...

Social recommendations and mentions

Based on our record, Botpress should be more popular than BoldDesk. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

Botpress mentions (4)

  • [Hiring] Botpress Bot Developer for ITOP Agent Routing Integration
    We are seeking an experienced Botpress bot developer to integrate an existing chatbot with our ITOP system for agent routing. The chatbot is already developed and can handle customer inquiries, but we need an integration that will route customers to the appropriate ITOP agent who is currently logged in. Source: about 1 year ago
  • ChatGPT Goldmine: Top 5 Money-Making Opportunities You Can't Miss!
    Chatbot frameworks: Utilize chatbot frameworks such as Botpress, Rasa, or Microsoft Bot Framework to streamline development. - Source: dev.to / about 1 year ago
  • Emoji not appearing inside List in WhatsApp using Botpress
    Greetings! My gf is working on a chatbot project and is responsible for designing the phrases and its behaviours using the Botpress (https://botpress.com/) platform for WhatsApp API. Source: over 2 years ago
  • Chatbot Terminology
    Ever read an article that made you switch to Google and search for that secret programming word or jargon? Like you have no clue what the author is talking about in his post. This happened to me when I started coding my first Amazon Alexa Skill. If you are also one of those guys who is getting started with conversational AI, then this short read can be very useful to you. This post will help you understand the... - Source: dev.to / almost 3 years ago

What are some alternatives?

When comparing BoldDesk and Botpress, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Dialogflow - Conversational UX Platform. (ex API.ai)

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Microsoft Bot Framework - Framework to build and connect intelligent bots.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Chatfuel - Chatfuel is the best bot platform for creating an AI chatbot on Facebook.