Software Alternatives, Accelerators & Startups

DialAfrika Bonga CX VS VoIPstudio

Compare DialAfrika Bonga CX VS VoIPstudio and see what are their differences

DialAfrika Bonga CX logo DialAfrika Bonga CX

Customer Support Made Easy

VoIPstudio logo VoIPstudio

VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM.
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  • DialAfrika Bonga CX Landing page
    Landing page //
    2023-09-26

Bonga CX is a comprehensive SaaS solution that revolutionizes customer engagement. It integrates CRM, VOIP, and Chatdesk solutions into one platform, simplifying communication. With robust analytics, crystal-clear VOIP, efficient Chatdesk support, and personalization, it optimizes interactions. Multi-channel integration and responsive support enhance user experience. Bonga CX empowers data-driven decisions, ensuring customer-centricity and boosting team productivity. It's your gateway to exceptional client interactions and lasting growth.

  • VoIPstudio Landing page
    Landing page //
    2019-02-14

VoIPstudio isn’t like other hosted VoIP services.

We don’t tie our clients into long term contracts, we don’t gate off premium features and charge our clients extra for them and we don’t expect our clients to have a degree in IT in order to get up and running.

VoIPstudio’s an easy-to-use VoIP service that’s packed full of premium features. We charge a simple, low-cost monthly fee and in return you get a feature-packed, award-winning service backed by one of the best support teams in the industry (at least that’s what our clients say…).

That’s it. No fuss. No contracts. No hidden charges.

DialAfrika Bonga CX

$ Details
freemium
Platforms
Personal Comp Tablet
Release Date
-

VoIPstudio

$ Details
paid Free Trial $4.99 / Monthly (User)
Platforms
Browser Windows iOS Android Mac OSX Linux REST API JavaScript
Release Date
2011 March

DialAfrika Bonga CX features and specs

  • VOIP: Yes
  • CRM: Yes
  • Ticketing/Chatdesk: Yes
  • Meta Integration: Yes
  • GMB Integration: Yes

VoIPstudio features and specs

  • Call Recording: Yes
  • Call Forward: Yes
  • Call Analytics and Reporting: Yes
  • Call Conferencing: Yes
  • Calls: Yes

DialAfrika Bonga CX videos

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VoIPstudio videos

VoIPstudio Overview

More videos:

  • Tutorial - How to create an IVR system on VoIPstudio

Category Popularity

0-100% (relative to DialAfrika Bonga CX and VoIPstudio)
Cloud Contact Center
100 100%
0% 0
Communication
0 0%
100% 100
CRM
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

Questions and Answers

As answered by people managing DialAfrika Bonga CX and VoIPstudio.

What makes your product unique?

DialAfrika Bonga CX's answer

Bonga CX's uniqueness lies in its all-in-one approach, seamlessly integrating CRM, VOIP, and Chatdesk solutions. This holistic platform combines data-driven insights, crystal-clear VOIP, efficient support, and personalization, offering a comprehensive solution for exceptional customer interactions.

Why should a person choose your product over its competitors?

DialAfrika Bonga CX's answer

Bonga CX stands out due to its unified platform, responsive support, and robust analytics. Clients choose us for our ability to streamline communication, enhance insights, and foster customer-centricity. Our intuitive interface and multi-channel integration set us apart, making us the top choice for businesses seeking efficient, innovative customer engagement solutions.

How would you describe your primary audience?

DialAfrika Bonga CX's answer

Our primary audience consists of businesses across various industries, from startups to enterprises, seeking to enhance customer engagement. They prioritize efficiency, data-driven decision-making, and personalized interactions, making Bonga CX an ideal fit for their needs.

What's the story behind your product?

DialAfrika Bonga CX's answer

Bonga CX was born out of a vision to revolutionize customer engagement in Africa. Our founders saw the need for a unified platform that simplifies communication and empowers businesses with data-driven insights. This vision led to the creation of Bonga CX, which has since evolved into a game-changing SaaS solution.

Which are the primary technologies used for building your product?

DialAfrika Bonga CX's answer

Bonga CX leverages cutting-edge technologies to deliver its capabilities. While specific technologies are proprietary, our product is built using a combination of web-based technologies, cloud infrastructure, and AI-driven features to ensure reliability and scalability.

Who are some of the biggest customers of your product?

DialAfrika Bonga CX's answer

Our customer base includes a diverse range of businesses, including global enterprises, heal facilities, NGOs, e-commerce giants, and emerging startups. While we respect their privacy, some of our biggest customers come from industries such as telecommunications, finance, and e-commerce, relying on Bonga CX to drive their customer engagement strategies.

User comments

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Reviews

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DialAfrika Bonga CX Reviews

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VoIPstudio Reviews

Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
VoIPStudio is a business VoIP solution that aims to offer enterprise-level telephony services that are affordable for companies of any size.
Top 10 VoIP providers in 2022
VoIPstudio is a top-tier VoIP communications solution provider for small and medium-sized enterprises of all types. The company provides over 40 cloud-based PBX services in a simple, intuitive, all-inclusive platform that allows any organization to benefit from professional communications at a low cost. VoIPstudio helps expanding enterprises to operate globally by enabling...
Source: voip.review

What are some alternatives?

When comparing DialAfrika Bonga CX and VoIPstudio, you can also consider the following products

Zoho CRM - Omnichannel CRM for Businesses of all sizes

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Odoo - An all-integrated business app suite to unleash your growth potential.

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.