Software Alternatives, Accelerators & Startups
Register | Login

DialAfrika Bonga CX VS Nextiva

Compare DialAfrika Bonga CX VS Nextiva and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

DialAfrika Bonga CX logo DialAfrika Bonga CX

Customer Support Made Easy

Nextiva logo Nextiva

Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.
  • DialAfrika Bonga CX Landing page
    Landing page //
    2023-09-26

Bonga CX is a comprehensive SaaS solution that revolutionizes customer engagement. It integrates CRM, VOIP, and Chatdesk solutions into one platform, simplifying communication. With robust analytics, crystal-clear VOIP, efficient Chatdesk support, and personalization, it optimizes interactions. Multi-channel integration and responsive support enhance user experience. Bonga CX empowers data-driven decisions, ensuring customer-centricity and boosting team productivity. It's your gateway to exceptional client interactions and lasting growth.

  • Nextiva Landing page
    Landing page //
    2023-03-13

DialAfrika Bonga CX features and specs

  • VOIP: Yes
  • CRM: Yes
  • Ticketing/Chatdesk: Yes
  • Meta Integration: Yes
  • GMB Integration: Yes

Nextiva features and specs

No features have been listed yet.

DialAfrika Bonga CX videos

No DialAfrika Bonga CX videos yet. You could help us improve this page by suggesting one.

+ Add video

Nextiva videos

+ Add

Nextiva VOIP Phone System Review 2020

More videos:

  • Review - What is Nextiva? (Hint: The ONLY Business Software You Need in 2019)
  • Review - Getting Started with Nextiva Business Communication Suite

Category Popularity

0-100% (relative to DialAfrika Bonga CX and Nextiva)

DialAfrika Bonga CX

Nextiva

Cloud Contact Center
100 100%
Cloud Contact Center
0% 0
Communication
0 0%
Communication
100% 100
CRM
100 100%
CRM
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

Questions and Answers

As answered by people managing DialAfrika Bonga CX and Nextiva.

What makes your product unique?

DialAfrika Bonga CX's answer

Bonga CX's uniqueness lies in its all-in-one approach, seamlessly integrating CRM, VOIP, and Chatdesk solutions. This holistic platform combines data-driven insights, crystal-clear VOIP, efficient support, and personalization, offering a comprehensive solution for exceptional customer interactions.

Why should a person choose your product over its competitors?

DialAfrika Bonga CX's answer

Bonga CX stands out due to its unified platform, responsive support, and robust analytics. Clients choose us for our ability to streamline communication, enhance insights, and foster customer-centricity. Our intuitive interface and multi-channel integration set us apart, making us the top choice for businesses seeking efficient, innovative customer engagement solutions.

How would you describe your primary audience?

DialAfrika Bonga CX's answer

Our primary audience consists of businesses across various industries, from startups to enterprises, seeking to enhance customer engagement. They prioritize efficiency, data-driven decision-making, and personalized interactions, making Bonga CX an ideal fit for their needs.

What's the story behind your product?

DialAfrika Bonga CX's answer

Bonga CX was born out of a vision to revolutionize customer engagement in Africa. Our founders saw the need for a unified platform that simplifies communication and empowers businesses with data-driven insights. This vision led to the creation of Bonga CX, which has since evolved into a game-changing SaaS solution.

Which are the primary technologies used for building your product?

DialAfrika Bonga CX's answer

Bonga CX leverages cutting-edge technologies to deliver its capabilities. While specific technologies are proprietary, our product is built using a combination of web-based technologies, cloud infrastructure, and AI-driven features to ensure reliability and scalability.

Who are some of the biggest customers of your product?

DialAfrika Bonga CX's answer

Our customer base includes a diverse range of businesses, including global enterprises, heal facilities, NGOs, e-commerce giants, and emerging startups. While we respect their privacy, some of our biggest customers come from industries such as telecommunications, finance, and e-commerce, relying on Bonga CX to drive their customer engagement strategies.

User comments

Share your experience with using DialAfrika Bonga CX and Nextiva. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare DialAfrika Bonga CX and Nextiva

DialAfrika Bonga CX Reviews

We have no reviews of DialAfrika Bonga CX yet.
Be the first one to post

Nextiva Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Nextiva is an easy-to-use solution that helps you connect with more callers in less time and with fewer agents. With Nextiva, you get features like IVR, automatic call routing, and call queuing.
Source: blog.hubspot.com
Top 10 VoIP providers in 2022
Nextiva is a VoIP provider that offers a simple yet robust phone system for businesses. Nextiva’s business call management system contains features including unlimited calling, texting, faxing, call queuing, fast conference calling, and more. The company offers a full unified communications solution that includes audio, video, text, mobile apps and web collaboration. Nextiva...
Source: voip.review
Nextiva vs RingCentral Comparison
Nextiva provides one of the most comprehensive virtual phone systems on the market, which goes far beyond call handling. Sure, Nextiva allows you to transfer, hold, mute, and forward calls seamlessly, but that’s not where it shines the most. Nextiva offers conference calls with an unlimited number of participants, limitless virtual business SMS messaging, a built-in CRM...
Source: virtual-phone-systems.bestreviews.net
7 Best Cloud PBX Solution for Small to Medium Business
The crown jewel behind Nextiva’s success has been its continuous work on the NextOS platform. NextOS encapsulates all aspects of communication associated with a business environment. Specifically, Nextiva is dedicated to bringing together the team and client communications in one singular dashboard. This, in turn, provides a seamless digital call center experience.
Source: geekflare.com
10 Best Business VoIP Phone Services for Small Businesses (2020)
Nextiva has a VOIP service that enables you to do free domestic calling, call routing, transfer voicemails to emails, and more. Their VOIP service is advanced yet beginner-friendly and easy to use. Other than that, the primary perk of using Nextiva is that it’ll provide you with a registered toll-free number which means your users can connect with you for free. It also...
Source: www.isitwp.com

What are some alternatives?

When comparing DialAfrika Bonga CX and Nextiva, you can also consider the following products

Zoho CRM - Omnichannel CRM for Businesses of all sizes

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Odoo - An all-integrated business app suite to unleash your growth potential.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Loading...