Software Alternatives, Accelerators & Startups

DevRev VS User.com

Compare DevRev VS User.com and see what are their differences

DevRev logo DevRev

DevRev is the world's first Dev CRM that brings developers and customers together through the product.

User.com logo User.com

A marketing automation platform to enhance personalized communication and streamline business processes. Improve sales, customer success, and marketing processes with a single automation tool.
  • DevRev Landing page
    Landing page //
    2023-08-21

A DevCRM connects the makers to the customer by delivering a system of record, social experience, and a suite of platform connections to create a single source of truth for all customer, product, and work-related data.

  • User.com Landing page
    Landing page //
    2020-02-13

User.com is an all-in-one Marketing Automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers. Reach clients through a wide range of communication channels: email, live chat, chatbot, push notifications, dynamic page content, and many more - all available in one place.

Interested in Marketing Automation? Get access to our Free 14-day trial with no upfront payment.

We offer various integrations - Easily connect to Google Tag Manager, Zapier, Segment, Google Analytics, Wordpress, Magento, PrestaShop, JavaScript, CSV, Gmail, Freshmail, Email Labs, plus a range of many more! For a full list, see our integrations page for more information.

As a real-time customer and user engagement tool for small and large businesses alike, User.com is designed to maximize conversion rates and grow user satisfaction.

With intuitive drag & drop tools, you can build marketing automation processes, marketing campaigns and create automated action paths that will continuously engage your customers. Use Triggers, Conditions, and Actions to deliver personalized messages to your users at the right time.

DevRev

Website
devrev.ai
$ Details
freemium
Platforms
-
Release Date
2020 October

User.com

Website
user.com
$ Details
paid Free Trial
Platforms
Browser Cloud
Release Date
2015 January

DevRev features and specs

  • Issue and Ticket Management: Yes
  • GitHub Integration: Yes
  • Jira Integration: Yes

User.com features and specs

  • Free Trial: 14-day free trial, no credit card required
  • Integrations: Yes
  • Analytics and Reporting: Yes
  • Easy to Set-up and use: Yes

DevRev videos

Product Demo

User.com videos

Marketing Automation Software | User.com Overview

More videos:

  • Review - The Startup Branding Journey at User.com

Category Popularity

0-100% (relative to DevRev and User.com)
Customer Support
8 8%
92% 92
Developer Tools
100 100%
0% 0
Business & Commerce
0 0%
100% 100
CRM
13 13%
87% 87

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare DevRev and User.com

DevRev Reviews

We have no reviews of DevRev yet.
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User.com Reviews

"Pay 880$ per month" - Intercom
User.com seems expensive. Only makes sense if you run a biz with high price point / few profiles stored in your CRM. Def also doesn’t work for b2c for the same reason. I usually try to avoid solutions that price based on number of contacts (ditto ESPs).
The 36 Best Marketing Automation Tools to Use in 2020
User.com is a new player in the marketing automation field that started as a customer messaging platform, but now it does a lot more than that. User.com is an affordable alternative to the big guys like Intercom and Active Campaign that offers:
Source: encharge.io

Social recommendations and mentions

Based on our record, DevRev seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

DevRev mentions (2)

  • Show HN: Open-source, browser-local data exploration using DuckDB-WASM and PRQL
    We faced a similar situation at https://devrev.ai/ a few months back, but we decided to go fully client side rather than using server side solutions like Cube. We developed our own open-source library Meerkat (https://github.com/devrev/meerkat) which allows you to generate and execute SQL queries in the browser. - Source: Hacker News / 2 months ago
  • What all in one platform to use for saas
    Why don’t you check out DevRev? The idea here is to consolidate customer support (GPT chatbot, tickets, SLAs etc) with software development tools (issues, sprints, epics etc). Similar to how we experienced consolidation in infrastructure with AWS and what we’re seeing across other industries, we all know the world doesn’t need more tools. They also announced it's free for startups so perhaps you’d qualify for it... Source: about 1 year ago

User.com mentions (0)

We have not tracked any mentions of User.com yet. Tracking of User.com recommendations started around Mar 2021.

What are some alternatives?

When comparing DevRev and User.com, you can also consider the following products

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

AppFollow - AppFollow is an integrated solution that makes monitoring, analyzing, and elevating your app's reputation easy.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Voiptime Cloud - Cloud call center software with Predictive dialer, ACD, IVR, call scripts, comprehensive reporting, etc. Contact us to receive a fully configured solution in 24 hours!