Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.
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As a mini-blog, it is a nice alternative for Medium to publish and share information about programming.
However, the community and the organization are biased toward social justice (and they are open to it). You can read its Code of Conduct, it is so vague and politically leads (I prefer a term of service because it defines fair rules for everybody). So it alienates developers that we don't care about politics in pro of people that want to talk about any other topic such as sexuality, how women are unprivileged, and such. It even mandates to use inclusive language. Good grief.
My main complaint is the quality of the community. It is not StackOverflow (so we don't want to ask for an answer here), and most of the top topics are clickbait, such as "how to become a rockstar developer in ... days", "100 tips to become a better programmer" (and it doesn't even talk about programming).
Technically this "mini blog" site allows us to use markdown, and it is okay. However, the whole experience is really basic. Even the template is ugly.
Based on our record, DEV.to seems to be a lot more popular than Birdeye. While we know about 387 links to DEV.to, we've tracked only 6 mentions of Birdeye. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Join any developers community like dev. to. - Source: dev.to / about 13 hours ago
Remember how I suggested that you define your purpose in the previous step? Well, it makes it easier for you to choose the platform that will help achieve this goal. I decided to document my journey via blogging because I love writing. With this in mind, I wanted to use platforms with an easy setup and customization, so I chose Hashnode and Dev.to. If you prefer being on camera or audio, consider using platforms... - Source: dev.to / 2 days ago
Dev.to is a widely recognized and highly esteemed community dedicated to developers from all around the globe. It serves as a platform for thousands of developers to learn, share, and publish their experiences with leveraging technology in their work. - Source: dev.to / 5 days ago
Thank you DEV.to for hosting this challenge! I'm looking forward to participating in upcoming challenges and continuing to grow my skills in front-end development. These challenges not only push my creative boundaries but also allow me to connect with a community of like-minded developers. See you at the next one! - Source: dev.to / 11 days ago
I'll guide you on how to swiftly build an In-App Notification system for your next app using Novu and the Dev.to API. While it might not exactly resemble the system mentioned above, it'll have many similarities. - Source: dev.to / 12 days ago
WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 10 months ago
They could be using something like this though: https://birdeye.com. Source: about 1 year ago
I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
WordPress - WordPress is web software you can use to create a beautiful website or blog. We like to say that WordPress is both free and priceless at the same time.
Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.
Medium - Welcome to Medium, a place to read, write, and interact with the stories that matter most to you.
ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...
Hashnode - A friendly and inclusive Q&A network for coders
Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.