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DeskXpand VS tawk.to

Compare DeskXpand VS tawk.to and see what are their differences

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DeskXpand logo DeskXpand

A one-stop fit-for-all solution for every business. Know about various features and find out why DeskXpand stands unique from every other helpdesk management software.

tawk.to logo tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
  • DeskXpand Landing page
    Landing page //
    2023-09-30
  • tawk.to Landing page
    Landing page //
    2023-07-22

DeskXpand features and specs

  • Ticketing System: Yes
  • Omnichannel support: Yes
  • Self Service Portal: Yes
  • Reports and Analytics: Yes
  • Customization: Yes
  • Email Support: Yes
  • Canned Responses: Yes
  • Help Widget & Live Chat: Yes
  • Task Management: Yes
  • Customer Satisfaction Surveys: Yes
  • Automation: Yes

tawk.to features and specs

No features have been listed yet.

DeskXpand videos

+ Add

DeskXpand Self-service Portal: Manage Your Customers Queries Easily

More videos:

  • Tutorial - DeskXpand Analytics Marketing: Helps You To Grow Your Business
  • Review - Customize Your Helpdesk Software with The Help Of DeskXpand's Helpdesk Software
  • Tutorial - Give The Best Omnichannel Customer Service To Your Customers With DeskXpand
  • Tutorial - What's Help Desk & How ticket management system works?

tawk.to videos

+ Add

Tawk.to review — unbelievably rich live chat software for free

More videos:

  • Review - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • Review - Complete Tawk.to Live Chat Product Review Video

Category Popularity

0-100% (relative to DeskXpand and tawk.to)

DeskXpand

tawk.to

Customer Support
4 4%
Customer Support
96% 96
Help Desk
5 5%
Help Desk
95% 95
Live Chat
0 0%
Live Chat
100% 100
Customer Service
100 100%
Customer Service
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare DeskXpand and tawk.to

DeskXpand Reviews

We have no reviews of DeskXpand yet.
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tawk.to Reviews

alternatives to Tawk.to - Tiledesk Free Live Chat
Are you still searching for Tawk.to free alternatives? Can an alternative to Tawk.to overcome the challenges? Are Tawk.to alternatives free as well?
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp is a multichannel customer support platform. It’s a powerful Tawk.to alternative that is feature-rich and offers a great user experience. The platform includes live chat software and chatbots. But it also offers drip campaigns, CRM, and knowledge base software. Additionally, you get live chatbot translation so your website is open 24/7 to customers speaking the world’s...
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Tawk.to is a fascinating customer service software product because it is 100% free and takes up much of the market share for live chat. So how does it make money? Easy. If you want to remove the “Powered by tawk.to” branding, you pay $19/month for the privilege. You can also pay tawk.to $1 per hour to answer your support chats for you.
Source: krisp.ai

Social recommendations and mentions

Based on our record, tawk.to seems to be more popular. It has been mentiond 47 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

DeskXpand mentions (0)

We have not tracked any mentions of DeskXpand yet. Tracking of DeskXpand recommendations started around Mar 2022.

tawk.to mentions (47)

  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like this before to guide me ? Any suggestions? Source: 10 months ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: 12 months ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: about 1 year ago
  • SCAM ALERT: Brave Community? Is this Brave Support user real or a Scam?
    Okay. I have deleted my cookies and browsing data. That should be safe enough measure. right? Although I am unable to access tawk.to website now. Maybe they have blocked my IP or something. Source: about 1 year ago
  • Best Plugin to use Whatsapp as a chatservice on your website?
    I'm currently using tawk.to to chat with my visitors, but I would rather use whatsapp as a chat mechanism. There are a lot of plugins for that, but I'm not sure which one would suit me best. Preferably free or not too expensive, doesn't need to have a lot of functions. What do you guys suggest? Thanks in advance! Source: about 1 year ago
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What are some alternatives?

When comparing DeskXpand and tawk.to, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

ProProfs Help Desk - Help Desk software by ProProfs to help support agents track, prioritize & resolve customer support tickets. ProProfs Helpdesk makes you more productive.

osTicket - osTicket is a widely-used open source support ticket system.

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