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DeskXpand VS PencilTree

Compare DeskXpand VS PencilTree and see what are their differences

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DeskXpand logo DeskXpand

A one-stop fit-for-all solution for every business. Know about various features and find out why DeskXpand stands unique from every other helpdesk management software.

PencilTree logo PencilTree

Video-based wiki where subjects are hierarchically organized
  • DeskXpand Landing page
    Landing page //
    2023-09-30
  • PencilTree Landing page
    Landing page //
    2019-01-31

DeskXpand features and specs

  • Ticketing System: Yes
  • Omnichannel support: Yes
  • Self Service Portal: Yes
  • Reports and Analytics: Yes
  • Customization: Yes
  • Email Support: Yes
  • Canned Responses: Yes
  • Help Widget & Live Chat: Yes
  • Task Management: Yes
  • Customer Satisfaction Surveys: Yes
  • Automation: Yes

PencilTree features and specs

No features have been listed yet.

DeskXpand videos

+ Add

DeskXpand Self-service Portal: Manage Your Customers Queries Easily

More videos:

  • Tutorial - DeskXpand Analytics Marketing: Helps You To Grow Your Business
  • Review - Customize Your Helpdesk Software with The Help Of DeskXpand's Helpdesk Software
  • Tutorial - Give The Best Omnichannel Customer Service To Your Customers With DeskXpand
  • Tutorial - What's Help Desk & How ticket management system works?

PencilTree videos

No PencilTree videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to DeskXpand and PencilTree)

DeskXpand

PencilTree

Customer Support
73 73%
Customer Support
27% 27
Productivity
38 38%
Productivity
62% 62
Help Desk
100 100%
Help Desk
0% 0
Community Platform
0 0%
Community Platform
100% 100

User comments

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What are some alternatives?

When comparing DeskXpand and PencilTree, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Contentpace - One app to plan, research, brief, optimize & publish better content with AI and workflow automation.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Facebook Groups - This app gives you a dedicated space for you and your groups

ProProfs Help Desk - Help Desk software by ProProfs to help support agents track, prioritize & resolve customer support tickets. ProProfs Helpdesk makes you more productive.

Crowdstack Pro - Engage, retain, and grow your community

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