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DeskXpand VS Groupboss

Compare DeskXpand VS Groupboss and see what are their differences

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The platform for exceptional customer service at scale. featured
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DeskXpand logo DeskXpand

A one-stop fit-for-all solution for every business. Know about various features and find out why DeskXpand stands unique from every other helpdesk management software.

Groupboss logo Groupboss

CRM for Facebook Group Owners & Community Leaders
  • DeskXpand Landing page
    Landing page //
    2023-09-30
  • Groupboss Landing page
    Landing page //
    2021-08-07

What is Groupboss.io ??

Groupboss automates your workflow and saves you from copy-pasting answers from incoming group members every day and other low-level admin tasks. If you can save 20 min every single day, that's an extra 10 hours every month. You can use this extra time to focus on your business growth. So, No more copy-pasting & low-level admin tasks. Kudos to Groupboss !!!

Main Features

  1. Connects to Google Sheet
  2. Connects to your favorite autoresponder, mail service
  3. Collecting data in the dedicated Groupboss dashboard
  4. Option to download data from the dashboard in CSV format.
  5. Custom and Lookalike audience: Helps group owners to create custom audiences from their group members' data and thereby create a lookalike audience for people in a similar niche. This reduces FB advertisement costs and helps laser-targeted ads.

If you have any queries regarding Groupboss, feel free to reach out at: support@groupboss.io

Want to learn more about Groupboss!!! Here are the resources: https://groupboss.io/help/

DeskXpand

Website
deskxpand.com
Pricing URL
Official DeskXpand Pricing
$ Details
$7.0 / Monthly (agent / month)
Platforms
Web
Release Date
2021 May
Edit details

Groupboss

Website
groupboss.io
Pricing URL
Official Groupboss Pricing
$ Details
paid Free Trial $19.0 / Monthly
Platforms
Google Chrome Facebook
Release Date
2020 March
Edit details

DeskXpand features and specs

  • Ticketing System: Yes
  • Omnichannel support: Yes
  • Self Service Portal: Yes
  • Reports and Analytics: Yes
  • Customization: Yes
  • Email Support: Yes
  • Canned Responses: Yes
  • Help Widget & Live Chat: Yes
  • Task Management: Yes
  • Customer Satisfaction Surveys: Yes
  • Automation: Yes

Groupboss features and specs

  • Google Sheet integration: Yes
  • Mailchimp integration: Yes
  • activecampaign integration: yes

DeskXpand videos

+ Add

DeskXpand Self-service Portal: Manage Your Customers Queries Easily

More videos:

  • Tutorial - DeskXpand Analytics Marketing: Helps You To Grow Your Business
  • Review - Customize Your Helpdesk Software with The Help Of DeskXpand's Helpdesk Software
  • Tutorial - Give The Best Omnichannel Customer Service To Your Customers With DeskXpand
  • Tutorial - What's Help Desk & How ticket management system works?

Groupboss videos

+ Add

How to get leads for FREE from Facebook (Groupboss review)

More videos:

  • Review - GroupBoss review - Facebook Group Questions Data & Email Extractor
  • Demo - How Groupboss Works- A Detailed Walkthrough

Category Popularity

0-100% (relative to DeskXpand and Groupboss)

DeskXpand

Groupboss

Customer Support
100 100%
Customer Support
0% 0
Chrome Extensions
0 0%
Chrome Extensions
100% 100
Help Desk
100 100%
Help Desk
0% 0
Lead Generation
0 0%
Lead Generation
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare DeskXpand and Groupboss

DeskXpand Reviews

We have no reviews of DeskXpand yet.
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Groupboss Reviews

  1. Good tool

    A great tool to automate the lead collection process from the Facebook group.

    👍 Pros:    User-friendly|Lead generation|Great customer support

What are some alternatives?

When comparing DeskXpand and Groupboss, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Grytics - Grytics is a SaaS solution for your Facebook Groups Analytics and Marketing

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

MySigMail - UI email signature generator on GitHub

ProProfs Help Desk - Help Desk software by ProProfs to help support agents track, prioritize & resolve customer support tickets. ProProfs Helpdesk makes you more productive.

Groouply - Track keywords on Facebook groups

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