Software Alternatives, Accelerators & Startups
Register | Login

Deskero VS Zammad

Compare Deskero VS Zammad and see what are their differences

Qrvey
Embedded Analytics built exclusively for SaaS applications. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Deskero logo Deskero

Deskero is a simple, flexible and social-aware helpdesk software and support ticket system to take care of customer service with a few clicks.

Zammad logo Zammad

The Zammad - Help Desk and Ticket System - Community Page
  • Deskero Landing page
    Landing page //
    2021-10-03
  • Zammad Landing page
    Landing page //
    2023-07-27

Deskero videos

+ Add

Deskero - Help Desk Made Easy!

More videos:

Zammad videos

+ Add

Zammad

More videos:

  • Review - Zammad - LDAP Integration

Category Popularity

0-100% (relative to Deskero and Zammad)

Deskero

Zammad

Customer Service
17 17%
Customer Service
83% 83
Customer Support
12 12%
Customer Support
88% 88
Data Dashboard
100 100%
Data Dashboard
0% 0
Help Desk
12 12%
Help Desk
88% 88

User comments

Share your experience with using Deskero and Zammad. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Deskero and Zammad

Deskero Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Deskero isn't just about social support, either. Its support interface helps you stay on top of everything. You can preview entire support email messages and write your replies right in the dashboard, without ever having to jump back and forth between screens. There's live chat to help customers in real time, mobile apps to help customers on the go, and more. And if you ever...
Source: zapier.com

Zammad Reviews

Top 13 Freshdesk alternatives and competitors for 2024
Many review sites have only a small amount of user reviews, so it’s hard to tell if businesses are using Zammad. The platform offers many standard features, like reporting, integrations, chat, and text templates. Zammad also has a knowledge base that allows businesses to publish FAQs, help center articles, and internal SOPs, in addition to category permissions and ticket...
Source: www.zendesk.com

Social recommendations and mentions

Based on our record, Zammad seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Deskero mentions (0)

We have not tracked any mentions of Deskero yet. Tracking of Deskero recommendations started around Mar 2021.

Zammad mentions (18)

  • An open-source ticketing system
    Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: about 1 year ago
  • Ticketing system for internal IT team
    Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: about 1 year ago
  • Free Service Desk Software
    Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: over 1 year ago
  • Implement a real ticket system, a basic one or none for a tiny company with one admin?
    A simple self-hosted one: https://zammad.org/. Source: over 1 year ago
View more

What are some alternatives?

When comparing Deskero and Zammad, you can also consider the following products

QlikSense - A business discovery platform that delivers self-service business intelligence capabilities

osTicket - osTicket is a widely-used open source support ticket system.

Whatagraph - Whatagraph is the most visual multi-source marketing reporting platform. Built in collaboration with digital marketing agencies

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Pyramid 2018 - Pyramid 2018 is another business intelligence, and analytics platform enable data manager to create an environment that can meet the enterprise’s analytical needs and prepare it for future industry challenges.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Loading...