Software Alternatives & Reviews

Deskero VS UseResponse

Compare Deskero VS UseResponse and see what are their differences

Deskero logo Deskero

Deskero is a simple, flexible and social-aware helpdesk software and support ticket system to take care of customer service with a few clicks.

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • Deskero Landing page
    Landing page //
    2021-10-03
  • UseResponse Landing page
    Landing page //
    2023-10-10

Deskero videos

Deskero - Help Desk Made Easy!

More videos:

UseResponse videos

Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to Deskero and UseResponse)
Customer Service
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Data Dashboard
100 100%
0% 0
Help Desk
7 7%
93% 93

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Deskero and UseResponse

Deskero Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Deskero isn't just about social support, either. Its support interface helps you stay on top of everything. You can preview entire support email messages and write your replies right in the dashboard, without ever having to jump back and forth between screens. There's live chat to help customers in real time, mobile apps to help customers on the go, and more. And if you ever...
Source: zapier.com

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing Deskero and UseResponse, you can also consider the following products

QlikSense - A business discovery platform that delivers self-service business intelligence capabilities

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Whatagraph - Whatagraph is the most visual multi-source marketing reporting platform. Built in collaboration with digital marketing agencies

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Owler - Owler is a crowdsourced data model allowing users to follow, track, and research companies.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.