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Delighted VS zipBoard

Compare Delighted VS zipBoard and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

zipBoard logo zipBoard

ZipBoard is a web-based visual bug tracking & issue tracking tool that helps developers, testers and project managers collaborate during website and elearning development.
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • zipBoard Landing page
    Landing page //
    2023-01-21

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

zipBoard features and specs

No features have been listed yet.

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

zipBoard videos

+ Add

How to review a website - Annotate and visually review a website | zipBoard

More videos:

  • Review - Live annotation and review for websites | Reviewing websites and web projects - zipBoard

Category Popularity

0-100% (relative to Delighted and zipBoard)

Delighted

zipBoard

Customer Feedback
83 83%
Customer Feedback
17% 17
Visual Feeback
0 0%
Visual Feeback
100% 100
Surveys
100 100%
Surveys
0% 0
User Feedback
100 100%
User Feedback
0% 0

User comments

Share your experience with using Delighted and zipBoard. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and zipBoard

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

zipBoard Reviews

Top 17 Best Bug Tracking Tools: an overview 19 Jun 2017
zipBoard is a popular tool used to review and collaborate on websites. It’s easy to get started using this visual bug tracker as the user only needs to enter their website URL or start uploading mock images. Additionally, zipBoard has a central task manager that enables users to easily track issues and share with team members. Integrations with JIRA and Slack are available....
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
zipBoard is an easy bug tracker tool that works across different kinds of web designs identifying every bug effortlessly. It can handle large, complex, website development projects without the hassles of email collaborations. zipBoard is always active over the clouds and allows developers to add comments and suggestions within the central task manager board.
Source: www.w2ssolutions.com

Social recommendations and mentions

zipBoard might be a bit more popular than Delighted. We know about 2 links to it since March 2021 and only 2 links to Delighted. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

zipBoard mentions (2)

  • Looking for beta testers for a cloud based PDF markup tool
    Thank you for helping out. You can sign up at zipboard.co. I would also be happy to set up a call to walk you through the product and get feedback. Let me know what would be better. Source: almost 2 years ago
  • Challenges with the course review process
    So frustrating, especially when your reviewers have no way of communicating or adding to existing comments rather than adding conflicting comments! Have you considered using a tool that allows all of the reviewers' feedback to be in the same place so your team and reviewers can have conversations in the content? A review tool like https://zipboard.co might be a good solution! Source: over 2 years ago

What are some alternatives?

When comparing Delighted and zipBoard, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.

Survicate - Collect feedback on your website and find out more about your visitors.

TrackDuck - Visual feedback for web design and development.

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