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Delighted VS Uxpressia

Compare Delighted VS Uxpressia and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

Uxpressia logo Uxpressia

Create customer journey maps, personas & impact maps online
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • Uxpressia Landing page
    Landing page //
    2022-06-17

UXPressia is a set of online tools for visualizing customer experience. It helps you create customer journey maps, user/buyer or marketing personas, and impact maps without involving graphic designers or messing with slides, spreadsheets or sticky notes.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Uxpressia features and specs

  • CJM: Yes
  • Multi-Persona CJM: Yes
  • Personas: Yes
  • Collaborative Workspace: Yes
  • Sharing: Yes
  • Workspace management: Yes
  • Export to CSV: Yes
  • Export to PDF: Yes
  • Export to PPT: Yes
  • Templates: Yes

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Uxpressia videos

+ Add

UXPressia - Customer Journey Platform Demo

More videos:

  • Review - Create your buyer persona with UXPRESSIA
  • Review - Customer Journey Maps and Personas - get the job done with these UXPressia Cheat Cards
  • Tutorial - UXPressia Customer Journey Mapping Tutorial

Category Popularity

0-100% (relative to Delighted and Uxpressia)

Delighted

Uxpressia

Customer Feedback
100 100%
Customer Feedback
0% 0
Customer Journey
0 0%
Customer Journey
100% 100
Surveys
100 100%
Surveys
0% 0
Marketing Platform
0 0%
Marketing Platform
100% 100

User comments

Share your experience with using Delighted and Uxpressia. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and Uxpressia

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Uxpressia Reviews

We have no reviews of Uxpressia yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Delighted should be more popular than Uxpressia. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

Uxpressia mentions (1)

What are some alternatives?

When comparing Delighted and Uxpressia, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

UMLGraph - UMLGraph is a professional automated drawing tool that allows the designers the declarative specification and drawing of UML class and sequence diagram.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Dia - Dia is a GTK+ based diagram creation program for GNU/Linux, MacOS X, Unix, and Windows, and is released under the GPL license.

Survicate - Collect feedback on your website and find out more about your visitors.

yEd - yEd is a free desktop application to quickly create, import, edit, and automatically arrange diagrams. It runs on Windows, Mac OS X, and Unix/Linux.

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