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Delighted VS Tracksuit

Compare Delighted VS Tracksuit and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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  3. » Reviews
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Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

Tracksuit logo Tracksuit

Beautiful, always-on, and radically affordable brand tracking for modern consumer brands. Tracksuit is the new way to measure, understand and communicate the value of brand.
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • Tracksuit Landing page
    Landing page //
    2023-05-10

Tracksuit has created beautiful, always-on, and radically affordable brand tracking for modern consumer brands. Brand marketers and leaders at consumer brands have access to enterprise-tier brand tracking, specifically built for them, at a price point that works. Teams can easily track awareness, consideration, preference and brand associations from real humans within the wider market, and compare results against competitors.

Delighted

Website
delighted.com
Pricing URL
Official Delighted Pricing
$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Platforms
-
Release Date
2013 February
Edit details

Tracksuit

Website
gotracksuit.com
Pricing URL
-
$ Details
-
Platforms
Browser
Release Date
-
Edit details

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Tracksuit features and specs

No features have been listed yet.

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Tracksuit videos

+ Add

Trapstar Chenille Decoded Tracksuit Review (Sizing, Features, etc.)

More videos:

  • Review - Nike Tech Fleece Review: 3 Different Colorways (Tracksuits)
  • Review - 💫Dhgate Palm Angels Tracksuit Review

Category Popularity

0-100% (relative to Delighted and Tracksuit)

Delighted

Tracksuit

Customer Feedback
100 100%
Customer Feedback
0% 0
CRM
0 0%
CRM
100% 100
Surveys
100 100%
Surveys
0% 0
eCommerce Platform
0 0%
eCommerce Platform
100% 100

User comments

Share your experience with using Delighted and Tracksuit. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and Tracksuit

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Tracksuit Reviews

We have no reviews of Tracksuit yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

Tracksuit mentions (0)

We have not tracked any mentions of Tracksuit yet. Tracking of Tracksuit recommendations started around Feb 2023.

What are some alternatives?

When comparing Delighted and Tracksuit, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Latana - Latana is the first brand tracking tool to use advanced data science to ensure reliable and accurate brand insights.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Back Market - the refurbished (super) market

Survicate - Collect feedback on your website and find out more about your visitors.

FeedbackSpark - FeedbackSpark is in-product micro survey tool that helps product teams to remove guesswork from product development. Harness the voice of customer to drive product success.

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