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Delighted VS FeedbackSpark

Compare Delighted VS FeedbackSpark and see what are their differences

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Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

FeedbackSpark logo FeedbackSpark

FeedbackSpark is in-product micro survey tool that helps product teams to remove guesswork from product development. Harness the voice of customer to drive product success.
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • FeedbackSpark FeedbackSpark Dashboard
    FeedbackSpark Dashboard //
    2024-03-02

Delighted

Website
delighted.com
Pricing URL
Official Delighted Pricing
$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Release Date
2013 February
Edit details

FeedbackSpark

Website
feedbackspark.com
Pricing URL
Official FeedbackSpark Pricing
$ Details
paid Free Trial $49.0 / One-off
Release Date
-
Edit details

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

FeedbackSpark features and specs

No features have been listed yet.

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

FeedbackSpark videos

No FeedbackSpark videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Delighted and FeedbackSpark)

Delighted

FeedbackSpark

Customer Feedback
87 87%
Customer Feedback
13% 13
Surveys
88 88%
Surveys
12% 12
Product Development
0 0%
Product Development
100% 100
User Feedback
100 100%
User Feedback
0% 0

Questions and Answers

As answered by people managing Delighted and FeedbackSpark.

Why should a person choose your product over its competitors?

FeedbackSpark's answer:

Range of powerful features designed specifically for digital product teams:

  • No-code Surveys: Craft engaging surveys without coding business logic.
  • Customizable theme: Tailor the appearance of your surveys to align with your product's look and feel.
  • Templates: Get started in no time with our library of pre-built survey templates.
  • Accurate Targeting: Leverage user attributes to precisely target specific user groups.
  • Comprehensive reports: Visualize trends, distribution, and patterns.
  • Logic and Branching: Create dynamic surveys that adapt based on previous responses.

User comments

Share your experience with using Delighted and FeedbackSpark. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and FeedbackSpark

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

FeedbackSpark Reviews

We have no reviews of FeedbackSpark yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

FeedbackSpark mentions (0)

We have not tracked any mentions of FeedbackSpark yet. Tracking of FeedbackSpark recommendations started around Sep 2023.

What are some alternatives?

When comparing Delighted and FeedbackSpark, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Back Market - the refurbished (super) market

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Tracksuit - Beautiful, always-on, and radically affordable brand tracking for modern consumer brands. Tracksuit is the new way to measure, understand and communicate the value of brand.

Survicate - Collect feedback on your website and find out more about your visitors.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

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