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Delighted VS Talebook

Compare Delighted VS Talebook and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

Talebook logo Talebook

Understand your client and kick-off your new project!
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • Talebook Landing page
    Landing page //
    2023-05-22

Interactive UX toolkit to start your next project with proper research.

Delighted

Website
delighted.com
Pricing URL
Official Delighted Pricing
$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Platforms
-
Release Date
2013 February
Edit details

Talebook

Website
talebook.io
Pricing URL
Official Talebook Pricing
$ Details
paid Free Trial $6.0 / Monthly (3 projects, unlimited team members)
Platforms
Browser
Release Date
2017 January
Edit details

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Talebook features and specs

  • Design Process: Customize the design process for your project needs.
  • Surveys: Create simple surveys
  • Tags: Analyze data and create themes with tags.
  • Interactive Templates: Get inspired with unique interactive templates.
  • Personas: Group target users based on similar criteria in Personas.

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Talebook videos

No Talebook videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Delighted and Talebook)

Delighted

Talebook

Customer Feedback
100 100%
Customer Feedback
0% 0
Design Tools
0 0%
Design Tools
100% 100
Surveys
100 100%
Surveys
0% 0
User Experience
0 0%
User Experience
100% 100

User comments

Share your experience with using Delighted and Talebook. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and Talebook

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Talebook Reviews

We have no reviews of Talebook yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Delighted should be more popular than Talebook. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

Talebook mentions (1)

  • My side project for user research transcriptions.
    Hi! I recently launched a new interview transcription feature in my side project talebook.io. Source: 11 months ago

What are some alternatives?

When comparing Delighted and Talebook, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

FlowMapp - FlowMapp is a UX planning tool for creating visual sitemaps and user flow.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Rarchy - Plan your next website with Rarchy using our easy visual sitemaps & website planning tool. Collaborate in real-time with your whole team. Try us for free today!

Survicate - Collect feedback on your website and find out more about your visitors.

UserBit - A full-stack qualitative research platform for UX & product teams.

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