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Delighted VS Smiling Mind

Compare Delighted VS Smiling Mind and see what are their differences

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The platform for exceptional customer service at scale. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

Smiling Mind logo Smiling Mind

Promotes mindfulness and meditation for young people
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • Smiling Mind Landing page
    Landing page //
    2023-10-09

Delighted

Website
delighted.com
Pricing URL
Official Delighted Pricing
$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Release Date
2013 February
Edit details

Smiling Mind

Website
smilingmind.com.au
Pricing URL
-
$ Details
-
Release Date
-
Edit details

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Smiling Mind features and specs

No features have been listed yet.

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Smiling Mind videos

+ Add

Smiling Mind App Review

More videos:

  • Review - Smiling Mind App Showcase

Category Popularity

0-100% (relative to Delighted and Smiling Mind)

Delighted

Smiling Mind

Customer Feedback
100 100%
Customer Feedback
0% 0
Health And Fitness
0 0%
Health And Fitness
100% 100
Surveys
100 100%
Surveys
0% 0
Meditation
0 0%
Meditation
100% 100

User comments

Share your experience with using Delighted and Smiling Mind. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and Smiling Mind

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Smiling Mind Reviews

12 best mindfulness apps to help you keep calm during a crisis
If you’re obsessed with data and don’t want to spend ages scanning through hundreds of programmes to find what you need, then this app is a great choice. From the moment you open Smiling Mind, you start inputting information to ensure you get a customised list of guided meditations.
Source: www.independent.co.uk

Social recommendations and mentions

Based on our record, Smiling Mind should be more popular than Delighted. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

Smiling Mind mentions (3)

  • Tinnitus
    Also mindfulness meditations before I sleep, I personally like the ones from smilingmind.com.au. Source: over 2 years ago
  • Looking for people who have tried to self-administer EMDR, what were your experiences?
    Mindfulness has been the other big help, and I use Smiling Mind, a completely free website/app that has lots of different types of mindfulness exercises, and lots of programmes to choose from. smilingmind.com.au. Source: over 2 years ago
  • CMV: Meditation techniques should be taught as part of the high school curriculum.
    Some are concerned with how to fit meditation into an already over-crowded curriculum. However, the positive evidence of meditation has led large numbers of teachers to find time for meditation in school. The combined data from MeditationCapsules and Smiling Minds, two Australian organisations that provide mindfulness training to schools, show that more than 7500 teachers are using mindfulness. Source: about 3 years ago

What are some alternatives?

When comparing Delighted and Smiling Mind, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Headspace - Meditation made simple. Brilliant things happen in calm minds.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Calm - Calm.com can help you reduce stress and increase calm.

Survicate - Collect feedback on your website and find out more about your visitors.

Medito - 100% Free Meditation App that will improve your Mental wellbeing with the help of Guided Meditations, Breathing Exercises, Mindfulness Practices, Relaxing Sounds, and more.

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