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Delighted VS REDCap

Compare Delighted VS REDCap and see what are their differences

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Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

REDCap logo REDCap

REDCap (Research Electronic Data Capture) is a secure web application for building and managing...
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • REDCap Landing page
    Landing page //
    2023-09-21

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

REDCap features and specs

No features have been listed yet.

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

REDCap videos

+ Add

EGGLIA: LEGEND OF THE REDCAP | AppSpy Review

More videos:

  • Review - redcap juice review

Category Popularity

0-100% (relative to Delighted and REDCap)

Delighted

REDCap

Customer Feedback
100 100%
Customer Feedback
0% 0
Clinical Trial Management System
0 0%
Clinical Trial Management System
100% 100
Surveys
100 100%
Surveys
0% 0
Text Messaging
0 0%
Text Messaging
100% 100

User comments

Share your experience with using Delighted and REDCap. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and REDCap

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

REDCap Reviews

We have no reviews of REDCap yet.
Be the first one to post

Social recommendations and mentions

Based on our record, REDCap should be more popular than Delighted. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

REDCap mentions (3)

  • Software to manage human research participant database?
    REDCap seems similar to what you are searching for. It is secure (including compliance with 21 CFR Part 11, FISMA, HIPAA, and GDPR). It is widely disseminated, and you can check if your institution has access to it. It is "free" as long as your institution agrees to the terms and conditions of the REDCap org. Source: over 1 year ago
  • Would I be violating any laws, policies, etc if I used AutoHotKey with EPIC?
    I'm working on a research project that involves abstracting and importing patient data from EPIC into REDCap for later analysis. Currently, we are doing this manually (i.e. Copying and pasting things like name, date of birth, etc), and as you can imagine, it is quite tedious (and doing a single patient takes an hour and a half). Source: almost 2 years ago
  • Database Software Recommendation?
    Not sure if your facility would qualify, but this is pretty amazing. Uses a MySQL backend. https://projectredcap.org/. Source: over 2 years ago

What are some alternatives?

When comparing Delighted and REDCap, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Castor EDC - Castor offers you a user-friendly and fully featured application for electronic data collection.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

OpenClinica - OpenClinica is an open source clinical trials software.

Survicate - Collect feedback on your website and find out more about your visitors.

Medidata Rave - Medidata Rave® is a cloud–based clinical data management system used to electronically capture, manage, and report clinical research data.

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