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Delighted VS Qualaroo

Compare Delighted VS Qualaroo and see what are their differences

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Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

Qualaroo logo Qualaroo

Qualaroo makes it easy to survey specific groups of website visitors to gain qualitative information.
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • Qualaroo Landing page
    Landing page //
    2023-07-31

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Qualaroo features and specs

No features have been listed yet.

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Qualaroo videos

+ Add

What is Qualaroo?

More videos:

  • Demo - Qualaroo Demo
  • Review - What is Qualaroo? See How Qualraoo Survey Software Works

Category Popularity

0-100% (relative to Delighted and Qualaroo)

Delighted

Qualaroo

Customer Feedback
77 77%
Customer Feedback
23% 23
Surveys
34 34%
Surveys
66% 66
Forms And Surveys
0 0%
Forms And Surveys
100% 100
User Feedback
100 100%
User Feedback
0% 0

User comments

Share your experience with using Delighted and Qualaroo. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and Qualaroo

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Qualaroo Reviews

  1. Go where your users are

    Apart from the survey-building, I have been using Qualaroo because it offers tons of different channels to deploy your surveys, and you can collect feedback from your users no matter where they are. There are also plenty of integration options to make the most out of the survey data.

    🏁 Competitors: Qualtrics
    👍 Pros:    Multi-channel surveys|Easy survey embedding|Few integrations
    👎 Cons:    Working with some of the integrations can be a little tricky
  2. Not a fan of pricing, but I am here for the features!

    We wanted to collect feedback from the leaving customers, so we used surveys and triggers to show our pop-up as the visitors were about to leave the website. Through the branching logic, we were able to redirect some of the visitors to the right pages and stop them from leaving. The tool was handy, and I would recommend it.

    🏁 Competitors: Qualtrics Core XM
    👎 Cons:    Pricing is the only drawback, i think. the features of the tool were good. so, i guess, if you can ignore the prices, you should try this tool.
  3. NPS survey in a few minutes

    Using Qualaroo, we have been able to quickly gauge the mood of our customers by deploying NPS surveys on our website. Users never mind filling out these NPS surveys regularly because they literally take just a click.

    🏁 Competitors: Survey Monkey
    👎 Cons:    Reasonable pricing
10 Best Customer Feedback Tools in 2024 – Comparison | Updated List
Qualaroo is a unique customer feedback tool. It is powered by IBM Watson’s Natural Language Processing abilities and features a powerful AI-driven sentimental analysis. The app helps you ask the right question to the right user using its innovative proprietary survey widget. And also offers feature-rich & customizable templates for easy survey setups.
Source: www.surveysensum.com
Top 10 CRO Tools to Boost Conversions for Free in 2023
It is a user feedback tool that promises to gather data and deep information about your customers’ motivations. In other words, Qualaroo provides popups to collect feedback from your website visitors.
Source: aigrow.me
15 Best SurveyMonkey Alternatives in 2022
Make sure to choose a tool with all the basic and premium features like advanced reporting to make the feedback collection faster and streamlined. So, depending on your needs, you can choose a tool like Qualaroo with Sentiment Analysis capabilities or go with an open-source tool like Lime Survey.
Source: qualaroo.com
12 Best SurveySparrow Alternatives With Pricing and Features
And with this, we end our list of the top 12 SurveySparrow alternatives that businesses of all shapes and sizes can try for whatever purpose they want. For instance, you can choose Qualaroo for Sentiment Analysis and gather qualitative insights or choose something like CrowdSignal to create polls.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

Qualaroo mentions (0)

We have not tracked any mentions of Qualaroo yet. Tracking of Qualaroo recommendations started around Mar 2021.

What are some alternatives?

When comparing Delighted and Qualaroo, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Google Forms - Simple web forms from Google.

Survicate - Collect feedback on your website and find out more about your visitors.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

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