Software Alternatives, Accelerators & Startups
Register | Login

Delighted VS Peakon

Compare Delighted VS Peakon and see what are their differences

PAQATO
The PAQATO After-Sales Experience Platform is the growth driver that makes online stores successful for tomorrow. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

Peakon logo Peakon

Take the guesswork out of managing a great team. Peakon is the simple, scientific, and strategic way to maximise your employee engagement, retention, and culture.
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • Peakon Landing page
    Landing page //
    2023-09-14

Delighted

Website
delighted.com
Pricing URL
Official Delighted Pricing
$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Release Date
2013 February
Edit details

Peakon

Website
peakon.com
Pricing URL
-
$ Details
-
Release Date
-
Startup details
Country
Denmark
City
Copenhagen
Employees
100 - 249
Edit details

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Peakon features and specs

No features have been listed yet.

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Peakon videos

+ Add

RecTechFest - Peakon "Implement real time Employee Engagement analytics"

More videos:

  • Review - Making People Your Priority | Peakon
  • Tutorial - How to Support Your Workforce During COVID-19 | Peakon

Category Popularity

0-100% (relative to Delighted and Peakon)

Delighted

Peakon

Customer Feedback
100 100%
Customer Feedback
0% 0
HR Tools
0 0%
HR Tools
100% 100
Surveys
100 100%
Surveys
0% 0
HR
0 0%
HR
100% 100

User comments

Share your experience with using Delighted and Peakon. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and Peakon

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Peakon Reviews

We have no reviews of Peakon yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

Peakon mentions (0)

We have not tracked any mentions of Peakon yet. Tracking of Peakon recommendations started around Mar 2021.

What are some alternatives?

When comparing Delighted and Peakon, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Impraise - Impraise is a web and mobile app for 360 degree feedback and peer coaching

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

6Q - 6Q connects leaders to employees through six question surveys and receive actionable feedback.

Survicate - Collect feedback on your website and find out more about your visitors.

Culture Amp - Culture Amp makes it easy to collect, understand and act on employee feedback. Improve the engagement, experience and effectiveness of every employee - all from one platform.

Loading...