Software Alternatives & Reviews

Delighted VS PackageX Receive

Compare Delighted VS PackageX Receive and see what are their differences

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

PackageX Receive logo PackageX Receive

PackageX Receive digitizes package-receiving operations and delivers world-class package management solutions.
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • PackageX Receive Landing page
    Landing page //
    2022-10-06

Our package management software uses machine vision and AI to automate your mailroom and front desk operations. PackageX Receive is easy to use, highly scalable, and works across industries, including:

  1. πŸŽ“ Higher Education,
  2. 🏑 Real Estate, and
  3. πŸ‘¨β€πŸ’» Virtual Offices,
  4. 🏒 Co-working Spaces, and
  5. πŸ›ŽοΈ Hotels & Restaurants

How it works?

Simply snap a photo of any package or delivery label (even handwritten! ✍️), and our package management software will: 🌟 Automatically extract all relevant information, 🌟 Match deliveries to the correct recipients, 🌟 Manage notifications, 🌟 Send alerts and reminders to all recipients, 🌟 Collect proof of pickups, and 🌟 Keep track of every item that enters and leaves your mailroom

Why PackageX Receive?

πŸ‘‰ Trusted by smart teams at WeWork, DelVal, and more in 210+ cities worldwide πŸ‘‰ 100% powered by the cloud. No specialized hardware needed! πŸ‘‰ Scan packages and notify recipients with the click of a single button πŸ‘‰ Painless inbound and outbound package tracking πŸ‘‰ Quick and powerful search: search by carrier, retailer, sender, sender address, or recipient πŸ‘‰ Users can assign a designated pickup person to collect all of their business's packages πŸ‘‰ Real-time data and insightful analytics for smarter mailroom operation management πŸ‘‰ Custom branding features to personalize email communication πŸ‘‰ Access to our "Virtual Mailroom" features. Convenient call to action buttons within your notification emails.

Delighted

$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Platforms
-
Release Date
2013 February

PackageX Receive

Pricing URL
-
$ Details
paid Free Trial
Platforms
Web Android iOS iPhone Browser
Release Date
-

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

PackageX Receive features and specs

No features have been listed yet.

Delighted videos

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

PackageX Receive videos

Automate Package Receiving Operations - PackageX Receive

Category Popularity

0-100% (relative to Delighted and PackageX Receive)
Customer Feedback
100 100%
0% 0
Logistics
0 0%
100% 100
Surveys
100 100%
0% 0
Last Mile Delivery Solution

User comments

Share your experience with using Delighted and PackageX Receive. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and PackageX Receive

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

PackageX Receive Reviews

10+ Best Mailroom Management Software for Windows, Mac, Android 2022
PackageX Mailroom has the perfect package tracking software for mailrooms. Since 2018, PackageX Mailroom has been providing businesses and individuals with features such as mobile application management software, contactless pick up, barcode generators, and more.
Top 10 Warehouse Management Systems to Manage Warehouse Processes
PackageX Mailroom is a mailroom management software that uses machine vision technology to track packages with a picture. It gives you an optimal solution for mailroom management with zero manual entry.
Source: medium.com
7 Top Mailroom Management Apps In USA
PackageX Mailroom brings you a smart and innovative way to efficiently manage your mailrooms. It is a user-friendly and highly scalable app that can cater to various industries.

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

PackageX Receive mentions (0)

We have not tracked any mentions of PackageX Receive yet. Tracking of PackageX Receive recommendations started around Mar 2021.

What are some alternatives?

When comparing Delighted and PackageX Receive, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

DelivApp - Software for managing online ordering, delivery and loyalty for multi-unit restaurants

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Envoy Deliveries - Manage office deliveries simply by snapping a photo.

Survicate - Collect feedback on your website and find out more about your visitors.

AfterShip - AfterShip is the shipment tracking API for ecommerce businesses and marketplaces.