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Delighted VS Onfleet

Compare Delighted VS Onfleet and see what are their differences

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Contents:
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  3. » Reviews
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Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

Onfleet logo Onfleet

Onfleet's delivery management software simplifies your local deliveries from start to finish, allowing you to focus more on what really matters.
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • Onfleet Landing page
    Landing page //
    2023-07-12

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Onfleet features and specs

No features have been listed yet.

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Onfleet videos

+ Add

Onfleet CEO Khaled Naim: Hits $5m Revenue Across 500 Customers Paying For Last Mile Delivery

More videos:

  • Demo - Onfleet Demo
  • Review - Delivery onfleet training

Category Popularity

0-100% (relative to Delighted and Onfleet)

Delighted

Onfleet

Customer Feedback
100 100%
Customer Feedback
0% 0
Fleet Management And Logistics
0 0%
Fleet Management And Logistics
100% 100
Surveys
100 100%
Surveys
0% 0
Business & Commerce
0 0%
Business & Commerce
100% 100

User comments

Share your experience with using Delighted and Onfleet. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and Onfleet

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Onfleet Reviews

Top 60 Logistics Software in UK
Onfleet's modern, delightful logistics software makes it easy for couriers to manage and analyze their local deliveries. Onfleet includes intuitive smartphone apps for drivers, a real-time web dashboard for dispatchers, and automated SMS notifications and driver tracking for your customers. Our API allows for integration into online ordering and other management systems. Our...
Source: www.etowertech.com

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

Onfleet mentions (0)

We have not tracked any mentions of Onfleet yet. Tracking of Onfleet recommendations started around Mar 2021.

What are some alternatives?

When comparing Delighted and Onfleet, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Fleetio - Easily manage vehicles and equipment with Fleetio, a modern fleet management software.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

WorkWave Route Manager - WorkWave Route Manager is a cloud-based route planning software solution.

Survicate - Collect feedback on your website and find out more about your visitors.

Samsara - Samsara is a service provider that helps businesses in increasing their safety, efficiency, and sustainability in their operation, which power the economy.

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