Software Alternatives, Accelerators & Startups

Delighted VS Fleetio

Compare Delighted VS Fleetio and see what are their differences

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

Fleetio logo Fleetio

Easily manage vehicles and equipment with Fleetio, a modern fleet management software.
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • Fleetio Landing page
    Landing page //
    2022-08-15

Fleetio's suite of cloud- and mobile-based fleet management solutions enables fleets of all sizes to automate fleet operations and manage asset lifecycles. Users can instantly access and update data regarding planned and unplanned maintenance, fuel, drivers, inspections, parts and much more. Fleetio improves communication and streamlines issue resolution with its mobile apps, email notifications and reminders. Fleetio also integrates with telematics solutions for automated odometer updates, DTC handling and fuel location reporting and pairs with fuel cards to automatically log transaction data at fuel up. Fully optimize your fleet by giving fleet managers, drivers, technicians, parts managers and other personnel access to the tools and information they need anytime, anywhere.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Fleetio features and specs

  • Fleet Management: Yes
  • Fleet Maintenance: Yes
  • Fuel Management: Yes
  • Preventive Maintenance: Yes
  • Parts Management: Yes
  • Inventory Managment: Yes
  • Inspection Management: Yes
  • Work Orders: Yes

Delighted videos

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Fleetio videos

Fleetio Product Demo: a modern fleet management solution

More videos:

  • Review - Fleetio Go: Vehicle Inspections Walk Through
  • Review - Equipment Management Software: The best system for managing equipment | Fleetio

Category Popularity

0-100% (relative to Delighted and Fleetio)
Customer Feedback
100 100%
0% 0
Fleet Management And Logistics
Surveys
100 100%
0% 0
Work Order Management
0 0%
100% 100

Questions and Answers

As answered by people managing Delighted and Fleetio.

Who are some of the biggest customers of your product?

Fleetio's answer:

  • AAA
  • Asplundh
  • Boyle
  • Stanley Steemer

What's the story behind your product?

Fleetio's answer:

Fleetio launched in January 2012, and today thousands of people use Fleetio to manage hundreds of thousands of vehicles, equipment, parts, drivers and more. Over the years we've worked with fleets of 10 vehicles to many thousands, and our mission is still the same. We help organizations track, analyze and improve their fleet operations.

User comments

Share your experience with using Delighted and Fleetio. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and Fleetio

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Fleetio Reviews

We have no reviews of Fleetio yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

Fleetio mentions (0)

We have not tracked any mentions of Fleetio yet. Tracking of Fleetio recommendations started around Mar 2021.

What are some alternatives?

When comparing Delighted and Fleetio, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Onfleet - Onfleet's delivery management software simplifies your local deliveries from start to finish, allowing you to focus more on what really matters.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Samsara - Samsara is a service provider that helps businesses in increasing their safety, efficiency, and sustainability in their operation, which power the economy.

Survicate - Collect feedback on your website and find out more about your visitors.

KeepTruckin - KeepTruckin is a trusted fleet management software program designed for the trucking industry.