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Delighted VS KISSmetrics

Compare Delighted VS KISSmetrics and see what are their differences

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Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

KISSmetrics logo KISSmetrics

Giving you the knowledge you need to make better decisions. Kissmetrics is a revolutionary person-based analytics platform for your whole team. Get product, sales, marketing, customer support working together to improve the metrics that matter.
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • KISSmetrics Landing page
    Landing page //
    2023-10-10

  www.kissmetrics.comSoftware by KissMetrics

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

KISSmetrics features and specs

No features have been listed yet.

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

KISSmetrics videos

+ Add

Kissmetrics Demo

More videos:

  • Review - What is Kissmetrics?

Category Popularity

0-100% (relative to Delighted and KISSmetrics)

Delighted

KISSmetrics

Customer Feedback
100 100%
Customer Feedback
0% 0
Analytics
0 0%
Analytics
100% 100
Surveys
100 100%
Surveys
0% 0
Web Analytics
0 0%
Web Analytics
100% 100

User comments

Share your experience with using Delighted and KISSmetrics. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and KISSmetrics

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

KISSmetrics Reviews

Unleashing Alternatives: 15 Advanced Tools for Web Analytics Just Like Google Analytics(Brief and Crisp)
One of the strengths of Kissmetrics lies in its powerful segmentation capabilities. By tracking individuals rather than just aggregates, Kissmetrics allows you to segment your audience based on specific criteria. Whether it’s demographics, behavior patterns, or engagement levels, you can effortlessly create custom segments and gain valuable insights into different customer...
Source: medium.com
Unleashing Alternatives: 15 Advanced Tools for Web Analytics Just Like Google Analytics(Brief and Crisp)
One of the strengths of Kissmetrics lies in its powerful segmentation capabilities. By tracking individuals rather than just aggregates, Kissmetrics allows you to segment your audience based on specific criteria. Whether it’s demographics, behavior patterns, or engagement levels, you can effortlessly create custom segments and gain valuable insights into different customer...
Source: rishikap372.medium.com
10 Best Google Analytics Alternatives (Free & Paid)
Kissmetrics offers features such as ‘Funnels’ and ‘Path Report,’ so it can be an option for you if you want to increase the number of customers on your website and services.
Source: www.socialpros.co
Best Customer Analytics Tools and Software in 2021
Next up is Kissmterics, a customer behavior analytics tool by Neil Patel. An easy to use the platform, Kissmetrics is designed with marketing and sales teams in mind. Following the theme of your website visitors are actual people and not mere sessions, Kissmetrics provides in-depth analysis of customer journey by tying data to a real person.
Source: blog.bit.ai
Top 5 Best Mixpanel Alternatives That Are Equally Good!
With powerful customer segmentation and precision targeting, Kissmetrics never lets a visitor slip by your sales funnel. You can trigger behavior and attribute-based automated emails to keep customers engaged. You can also measure the email campaign impact to see what strategies drive sales.
Source: blog.elink.io

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

KISSmetrics mentions (0)

We have not tracked any mentions of KISSmetrics yet. Tracking of KISSmetrics recommendations started around Mar 2021.

What are some alternatives?

When comparing Delighted and KISSmetrics, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Mixpanel - Mixpanel is the most advanced analytics platform in the world for mobile & web.

Survicate - Collect feedback on your website and find out more about your visitors.

Matomo - Matomo is an open-source web analytics platform

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