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Delighted VS Jirav

Compare Delighted VS Jirav and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

Jirav logo Jirav

Cloud Financial Reporting and Analytics for High Growth Companies
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • Jirav Landing page
    Landing page //
    2023-10-04

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Jirav features and specs

No features have been listed yet.

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Jirav videos

+ Add

Jirav Software Demo Review

More videos:

  • Demo - Jirav Product Demo
  • Review - Jirav for Financial Forecasting

Category Popularity

0-100% (relative to Delighted and Jirav)

Delighted

Jirav

Customer Feedback
100 100%
Customer Feedback
0% 0
Accounting & Finance
0 0%
Accounting & Finance
100% 100
Surveys
100 100%
Surveys
0% 0
Financial Reporting
0 0%
Financial Reporting
100% 100

User comments

Share your experience with using Delighted and Jirav. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and Jirav

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Jirav Reviews

We have no reviews of Jirav yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

Jirav mentions (0)

We have not tracked any mentions of Jirav yet. Tracking of Jirav recommendations started around Mar 2021.

What are some alternatives?

When comparing Delighted and Jirav, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Fathom - Financial intelligence and performance reporting

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Oracle Essbase - Oracle Essbase is an OLAP (Online Analytical Processing) Server that provides an environment for deploying pre-packaged applications or developing custom analytic and enterprise performance management applications.

Survicate - Collect feedback on your website and find out more about your visitors.

Qvinci - Financial consolidation, reporting & benchmarking software

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