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Delighted VS Incoming Feedback by Hotjar

Compare Delighted VS Incoming Feedback by Hotjar and see what are their differences

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Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

Incoming Feedback by Hotjar logo Incoming Feedback by Hotjar

Instant visual feedback for your website or app!
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • Incoming Feedback by Hotjar Landing page
    Landing page //
    2023-09-18

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Incoming Feedback by Hotjar features and specs

No features have been listed yet.

Delighted videos

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Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Incoming Feedback by Hotjar videos

No Incoming Feedback by Hotjar videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Delighted and Incoming Feedback by Hotjar)

Delighted

Incoming Feedback by Hotjar

Customer Feedback
60 60%
Customer Feedback
40% 40
Surveys
100 100%
Surveys
0% 0
User Feedback
54 54%
User Feedback
46% 46
Feedback
0 0%
Feedback
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and Incoming Feedback by Hotjar

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Incoming Feedback by Hotjar Reviews

We have no reviews of Incoming Feedback by Hotjar yet.
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Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

Incoming Feedback by Hotjar mentions (0)

We have not tracked any mentions of Incoming Feedback by Hotjar yet. Tracking of Incoming Feedback by Hotjar recommendations started around Mar 2021.

What are some alternatives?

When comparing Delighted and Incoming Feedback by Hotjar, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Customer Feedback Portal - Ask customers what you should build next

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Feedback Tools - Curated directory of tools for getting all the feedback

Survicate - Collect feedback on your website and find out more about your visitors.

Feedback Fish - Collect feedback & make your customers happy.

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