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Delighted VS Databox

Compare Delighted VS Databox and see what are their differences

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The platform for exceptional customer service at scale. featured
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Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

Databox logo Databox

Databox is Business Analytics platform that helps companies deliver insights and analytics anytime and anywhere.
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • Databox Landing page
    Landing page //
    2022-01-21

Databox pulls all your data into one place, so you can track performance and discover insights in real-time.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Databox features and specs

No features have been listed yet.

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Databox videos

+ Add

Databox - Business Analytics Platform & KPI Dashboards

More videos:

  • Review - Save Hours on Marketing Reports, Use Databox | My Favourite Tools #4
  • Review - Databox Review: Automated Client Reporting for Agencies — #AgencyToolbox

Category Popularity

0-100% (relative to Delighted and Databox)

Delighted

Databox

Customer Feedback
100 100%
Customer Feedback
0% 0
Data Dashboard
0 0%
Data Dashboard
100% 100
Surveys
100 100%
Surveys
0% 0
Business Intelligence
0 0%
Business Intelligence
100% 100

User comments

Share your experience with using Delighted and Databox. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and Databox

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Databox Reviews

8 Databox Alternatives: Which One Is The Best?
If you are unsatisfied with the features or pricing models of Databox, you can check the platforms I have listed below. Even though you are not sure or confused about the options, you should not decide before examining all the pros and cons of the listed tools. However, if you are still not satisfied with the listed options, HockeyStack will help you get informed about...
Source: hockeystack.com
27 dashboards you can easily display on your office screen with Airtame 2
Databox has a clever drag-and-drop editor that makes data visualization a breeze. It has a ton of integration options so you can connect all data sources, no matter where you want your information to come from.
Source: airtame.com
5+ Cheap Alternatives & Competitors Of ChartMogul
Databox is famous among all the businesses as it provides analytics of almost all the business sectors, payment analytics being one of them. Another fascinating feature that makes Databox a cheap alternative to ChartMogul is the availability of multiple dashboards which can be customized using a drag-and-drop editor.
Source: www.inkthemes.com
5+ Cheapest PayPal Payment Metrics Services
Databox is a leading payment analytic software provider which gives you all the business KPIs at one place, the system also provide the PayPal analytics software which can be used to monitor your balance, sales, fees, refunds and much more. You can also know what are the top products and services that are purchased by your customers.
Source: www.pabbly.com

Social recommendations and mentions

Based on our record, Databox should be more popular than Delighted. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

Databox mentions (6)

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What are some alternatives?

When comparing Delighted and Databox, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Geckoboard - Get to know Geckoboard: Instant access to your most important metrics displayed on a real-time dashboard.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Klipfolio - Klipfolio is an online dashboard platform for building powerful real-time business dashboards for your team or your clients.

Survicate - Collect feedback on your website and find out more about your visitors.

Grow - Grow is a business intelligence software that empowers businesses to become data-driven and...

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