Software Alternatives, Accelerators & Startups

Delighted VS Bitly

Compare Delighted VS Bitly and see what are their differences

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

Bitly logo Bitly

Get the most out of your social and online marketing efforts. Own, understand and activate your best audience through the power of the link with Bitly Enterprise.
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • Bitly Landing page
    Landing page //
    2023-10-18

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Bitly features and specs

No features have been listed yet.

Delighted videos

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Bitly videos

Bitly Review

More videos:

  • Review - Why I Moved From Bitly To Rebrandly For URL Shortner
  • Review - What is Bitly.com?

Category Popularity

0-100% (relative to Delighted and Bitly)
Customer Feedback
100 100%
0% 0
Link Management
0 0%
100% 100
Surveys
100 100%
0% 0
URL Shortener
0 0%
100% 100

User comments

Share your experience with using Delighted and Bitly. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and Bitly

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Bitly Reviews

  1. Bitly Review - Amazing Experience.

    Bitly is a URL shortening service and a link management platform. The company Bitly, Inc., was established in 2008. It is privately held and based in New York City. Bitly shortens 600 million links per month, for social networking, SMS, and email. Bitly makes money by charging for access to aggregate data created because of many people using the shortened URLs.

    The Bitly URL shortening service became popular on Twitter after it became the default URL shortening service on the website on May 6, 2009. It was subsequently replaced by Twitter's own t.co service.

    The company uses HTTP 301 redirects for its links. The shortcuts are intended to be permanent and cannot be changed once they are created. URLs that are shortened with the bitly service use the bit.ly domain or any other generic domain that the service offers.

    🏁 Competitors: Rebrandly, TinyURL, Polr

07 Best Bitly Alternative You Will Only Need (FREE)
We have reached the end of the alternatives to Bitly. There are a few reasons you might be looking for an alternative to Bitly, as I mentioned at the post’s start. Maybe you’re looking for more features or fewer restrictions. Or maybe you’re just looking for something different. Whatever the reason, there are plenty of alternatives to Bitly out there.
11 Best Bitly Alternatives & Similar URL Shorteners
Among the alternatives to Bitly on the market, Shorby is one of the best you could have. Other than shortening your website address, you can use the website on your Instagram bio. It means that this platform allows you to gather the important links in one place.
112 Best Chrome Extensions You Should Try (2021 List)
Bitly is one of the best URL shorteners to customize and shrink long links into shorter attractive looking links. If you do social media marketing, links are an internal part of your campaigns. You should make sure that you are using URL shorteners to increase click-through rates. How to use Bitly Chrome extension? Once you install it, connect the extension to the Bitly...
Top 8 Alternatives of Bit.Ly in 2023
Hence this was all about the top 8 alternatives of Bit.ly in the year 2023. Due to a few issues such as affordability, link counting restrictions, and technical glitches, Bit.ly often annoys its users while hanging. You can go for any of the above-mentioned alternatives of Bit.ly to ensure smooth functioning.
The 8 Best Alternatives to Google URL Shortener
Bitly is a full-service, business-grade URL shortener. If your needs are modest, you can use it anonymously to shorten long URLs and be on your way. But Bitly really stands out for its business offering. Part of the appeal is that Bitly is so simple and easy to use. It has a comprehensive dashboard where you can track over 20 real-time data points, including the location of...
Source: zapier.com

Social recommendations and mentions

Based on our record, Bitly should be more popular than Delighted. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

Bitly mentions (18)

  • Testing Svelte on the job
    The app I built was to function as the admin side of a URL shortener (something like bit.ly) so that one of our teams can convert long bookmarks into more shareable links so we can generate QR codes that another department on our team would use in their day-to-day tasks. - Source: dev.to / 3 months ago
  • Bit.ly no longer offers URL shortening without account
    I have been using https://bitly.com and I was always able to shorten a link without account but now I am forced to create an account. - Source: Hacker News / 11 months ago
  • How to Add a Link to Instagram Bio
    Bitly is one of the most popular URL shorteners on the market that allows you to create short links for free with minimum steps required from you. To shorten your URL, you only need to register, and then you're free to create a limitless amount of links. Whenever you use Bitly, you automatically create a tracking and analysis page for this link. Source: over 1 year ago
  • System Design: The complete course
    Let's design a URL shortener, similar to services like Bitly, TinyURL. - Source: dev.to / almost 2 years ago
  • Creating a URL Shortener service in Python Django
    URL shorteners have become a popular service on the web. Companies like bitly are making great fortunes from them. But sometimes when you want a custom URL you get to pay for the service. So in this tutorial I am going to show you how to build a URL shortener service in Django. - Source: dev.to / almost 2 years ago
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What are some alternatives?

When comparing Delighted and Bitly, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

TinyURL - Are you sick of posting URLs in emails only to have it break when sent causing the recipient to...

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

YOURLS - YOURLS is a website that contains all the tools you need to create and launch your very own URL shortener. URL shorteners like bitly or TinyURL are fine for public use, but they offer limited options in terms of URL customization.

Survicate - Collect feedback on your website and find out more about your visitors.

Rebrandly - Rebrandly is the easiest way to create, share and manage branded links.