Software Alternatives, Accelerators & Startups

Delighted VS Analyzify

Compare Delighted VS Analyzify and see what are their differences

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

Analyzify logo Analyzify

Google tag manager and analytics app for your Shopify store
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • Analyzify Landing page
    Landing page //
    2022-03-02

Analyzify helps you collect essential data about your customers, marketing channels, and sales through a variety of channels including Google Tag Manager, Google Analytics 4, Facebook Pixel, Google Ads Conversions, Universal Analytics, and many others for your Shopify store. It’s time to make some informed decisions.

Delighted

$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Platforms
-
Release Date
2013 February

Analyzify

$ Details
paid $749.0 / One-off (One-time fee per store)
Platforms
Web Shopify Cloud Internet Explorer Google Chrome iPhone Firefox Browser
Release Date
2021 January

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Analyzify features and specs

  • Google Tag Manager (GTM): Insert GTM into your Shopify Store within a minute and get a ready-to-go GTM container that is tailored just for your store.
  • Google Analytics (GA4 + Universal): Set up Google Analytics 4 (GA4) and Universal Analytics Enhanced Ecommerce with many custom dimensions and metrics.
  • Advanced Data Layers: Advanved data layers for all available events and data. Click here for full breakdown.
  • Google Ads Conversions: Set up micro and macro conversions, get all sales data and have remarketing ready in your Google Ads account.
  • Facebook Pixel Events: Get all the important events in your Facebook Pixel together with your dynamic retargeting lists.

Delighted videos

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Analyzify videos

Intro to Google Tag Manager and Why Shopify Stores Need GTM

More videos:

  • Tutorial - How to Set up Google Analytics 4 on Shopify - GTM + Ecommerce Data layers [Shopify GA4 2022 Edition]

Category Popularity

0-100% (relative to Delighted and Analyzify)
Customer Feedback
100 100%
0% 0
eCommerce
0 0%
100% 100
Surveys
100 100%
0% 0
Marketing
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and Analyzify

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Analyzify Reviews

  1. The app is worth it alone but the customer service is top-notch!

    Super easy to get set up and running with Analyzify. The app is straightforward and simple, and Erman and the team were absolutely incredible at helping us through the onboarding process. Their customer service is wonderful and they've done a great job at addressing a bunch of questions via their articles as well. I would highly recommend this app and the team that stands behind it.

    👍 Pros:    Great customer support|Analytics reporting
  2. Best Shopify Google Analytics App!

    Awesome app, support team and easy set up. Strongly recommend them.

Social recommendations and mentions

Based on our record, Analyzify should be more popular than Delighted. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

Analyzify mentions (5)

  • Top Google Analytics Apps for Your Shopify Store
    Analyzify provides a turnkey data analytics setup for Shopify merchants, offering two different setup options in ‘Done-For-You’ and ‘Do-It-Yourself’. With Analyzify, you get features such as data layers, Google Tag Manager, Google Analytics 4, and other integrations that native Shopify doesn’t offer. Plus, it tracks events like add-to-cart, product list visits, and product list/category clicks. - Source: dev.to / over 1 year ago
  • Google Shutting Down Universal Analytics. Here is your complete tutorial to set up GA4 on Shopify including e-commerce events. [no-app]
    Ok Google is shutting the UA down BUT I couldn’t be sure from going through the homepage of Analyzify Does it currently support both GA4 and UA? Source: about 2 years ago
  • Need help with dataLayer/Conversions on new headless custom storefront.
    A quick Google search turned up this page, which looks like it might be related? https://analyzify.app/google-tag-manager-shopify/datalayer It looks like that company sells an app of some sort which might be useful as well. https://analyzify.app/. Source: over 2 years ago
  • dataLayers & Google Tag Manager & GA4 for Developers
    Even though GA4 is quite new, I have been fortunate to work with Google Analytics 4 intensely because of our GTM App for Shopify. GA4 is still under development and has some bugs but I love it and every day even more. - Source: dev.to / about 3 years ago
  • Just Published "Shopify - Google Tag Manager Course" (Free on Youtube)
    A note and disclaimer: I am a co-creator of Analyzify The courses do NOT feature or use Analyzify at all. It is created and structured for the ones that don't want to use an app for their Google Tag Manager and data-analytics setup. Source: about 3 years ago

What are some alternatives?

When comparing Delighted and Analyzify, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

SellerCenter - Store-oriented analytical tool

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Shopgram - A free analyzing tool for exploring top Shopify stores

Survicate - Collect feedback on your website and find out more about your visitors.

BareMetrics - SaaS Analytics for Stripe