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Delacon VS Genesys Cloud

Compare Delacon VS Genesys Cloud and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Delacon logo Delacon

Delacon is a call tracking solution that provide insights via our website call tracking systems.

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • Delacon Landing page
    Landing page //
    2021-09-18
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

Delacon videos

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Genesys Cloud videos

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Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to Delacon and Genesys Cloud)

Delacon

Genesys Cloud

Call Tracking And Analytics
100 100%
Call Tracking And Analytics
0% 0
Communication
0 0%
Communication
100% 100
CRM
100 100%
CRM
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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What are some alternatives?

When comparing Delacon and Genesys Cloud, you can also consider the following products

Gong - Gong uses AI to analyze spoken conversations from audio sources and web conferencing platforms such as Cisco WebEx, GoTo Meeting and Zoom.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

ExecVision - ExecVision unlocks conversation insights trapped inside call recordings to help executives understand and improve their business.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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