Datto VS tawk.to

Datto

Datto protects essential business data for tens of thousands of the world's fastest growing companies, delivering uninterrupted access to data on site, in transit, and in the cloud.

tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Landing page //
2023-10-01

Landing page //
2023-07-22

Datto RMM & Autotask PSA Overview

tawk.to videos

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Tawk.to review — unbelievably rich live chat software for free

Category Popularity

0-100% (relative to Datto and tawk.to)

tawk.to

Help Desk

8 8%

Help Desk

92% 92

Customer Support

0 0%

Customer Support

100% 100

IT Management

100 100%

IT Management

0% 0

Live Chat

0 0%

Live Chat

100% 100

User comments

Share your experience with using Datto and tawk.to. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Datto and tawk.to

Datto SIRIS is an all-in-one business continuity and disaster recovery solution used to assist Managed Service Providers (MSPs) to recover from a disaster, prevent data loss, minimize downtime, and continue or resume normal business activities.

Source: rigorousthemes.com

20 PSA Software Tools, Alternatives for MSPs & VARs

3. Autotask: Widely considered one of the top-two PSA providers to MSPs and IT service providers (the other is ConnectWise). Owned by a private equity firm, Autotask spent recent years localizing its cloud software for IT service providers worldwide. The company has also acquired RMM and file sync and sharing tools.

Source: www.channele2e.com

tawk.to Reviews

alternatives to Tawk.to - Tiledesk Free Live Chat

Are you still searching for Tawk.to free alternatives? Can an alternative to Tawk.to overcome the challenges? Are Tawk.to alternatives free as well?

Source: tiledesk.com

The 10 Best Tawk.to Alternatives and Competitors [2022]

Crisp is a multichannel customer support platform. It’s a powerful Tawk.to alternative that is feature-rich and offers a great user experience. The platform includes live chat software and chatbots. But it also offers drip campaigns, CRM, and knowledge base software. Additionally, you get live chatbot translation so your website is open 24/7 to customers speaking the world’s...

Source: www.tidio.com

11 Best Customer Service Software & Apps You Need in 2022

Tawk.to is a fascinating customer service software product because it is 100% free and takes up much of the market share for live chat. So how does it make money? Easy. If you want to remove the âPowered by tawk.toâ branding, you pay $19/month for the privilege. You can also pay tawk.to $1 per hour to answer your support chats for you.

Source: krisp.ai

Social recommendations and mentions

Based on our record, tawk.to should be more popular than Datto. It has been mentiond 47 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Datto mentions (5)

A little Kaseya silliness...
Yes, I understand what is happening. The "issue" is that the email appears to have been written more for IT Glue people -- and then someone edited the top portion a bit to be more Datto-specific without really cleaning up the rest of the email (or the sender/from itself). As I said, if you see my Edit, I actually got a new email a few hours later -- that is actually from a datto.com email address and more... Source: over 1 year ago
A little Kaseya silliness...
Indeed. And see my edit -- I actually just got an updated email with the same subject that came from datto.com and was really about Datto stuff instead of IT Glue stuff! :). Source: over 1 year ago
Cancelling my Datto Services After Kaseya took over: My Story
As I'm getting my stuff ready to present to my attorney, I get an email from [postmaster@kaseya.onmicrosoft.com](mailto:postmaster@kaseya.onmicrosoft.com) that my email bounced due to security or policy settings at datto.com. What the....? For real? C'mon man. I print that email as well as the others, and head off to see my attorney. He looks everything over, looks at me and says "Are all vendors in your industry... Source: almost 2 years ago
Datto sales guy spammed my phone.
I took advantage of M365's message rules, and set up a rule that all emails from @ datto.com gets forwarded to their support email address. Which then creates a ticket, which then emails me, which then forwards to their support ticket, which then.... well. You get the idea. Source: over 2 years ago
Microsoft Patch Tuesday — CyberHoot
In order to stay up to date at all times, it’s important to deploy a cloud-based patch management solution to automatically update software whenever and wherever necessary. Most Managed Service Providers leverage one of the big three Remote Monitoring and Management (RMM) solutions (Connectwise, Datto, and Kaseya) for patching their managed systems. These RMM solutions also provide monitoring, and remote access in... Source: over 2 years ago

tawk.to mentions (47)

Integrate Live chat function , Visitor to post Author.
I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like this before to guide me ? Any suggestions? Source: 11 months ago
WordPress store customers info getting compromised help
Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: 12 months ago
Chatbot recommendations
I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: about 1 year ago
SCAM ALERT: Brave Community? Is this Brave Support user real or a Scam?
Okay. I have deleted my cookies and browsing data. That should be safe enough measure. right? Although I am unable to access tawk.to website now. Maybe they have blocked my IP or something. Source: about 1 year ago
Best Plugin to use Whatsapp as a chatservice on your website?
I'm currently using tawk.to to chat with my visitors, but I would rather use whatsapp as a chat mechanism. There are a lot of plugins for that, but I'm not sure which one would suit me best. Preferably free or not too expensive, doesn't need to have a lot of functions. What do you guys suggest? Thanks in advance! Source: about 1 year ago

What are some alternatives?

When comparing Datto and tawk.to, you can also consider the following products

Atera - Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

LabTech - LabTech is one of the leading IT automation programs that is designed for automating the all kind of IT related tasks and improving the IT services as well.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.