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CustomerGauge VS Retently

Compare CustomerGauge VS Retently and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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CustomerGauge logo CustomerGauge

CustomerGauge is an end-to-end, fully integrated customer feedback analytics tool.

Retently logo Retently

Measure and Improve Customer Satisfaction.
  • CustomerGauge Landing page
    Landing page //
    2023-04-29
  • Retently Landing page
    Landing page //
    2023-08-17

Send a Net Promoter Score survey to your clients and start gathering, analyzing and acting on the received customer feedback.

CustomerGauge videos

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What is CustomerGauge? Learn about this advanced platform to measure Net Promoter

More videos:

  • Review - CustomerGauge Account ExperienceTM
  • Review - CustomerGauge Real-Time Customer Feedback

Retently videos

No Retently videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to CustomerGauge and Retently)

CustomerGauge

Retently

User Feedback
62 62%
User Feedback
38% 38
Customer Feedback
37 37%
Customer Feedback
63% 63
Surveys
0 0%
Surveys
100% 100
Customer Success
100 100%
Customer Success
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CustomerGauge and Retently

CustomerGauge Reviews

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Retently Reviews

10 Best Customer Feedback Tools in 2024 – Comparison | Updated List
Retently is a popular customer feedback tool that concentrates primarily on measuring and improving customer satisfaction and loyalty through NPS surveys. The software drives in-depth NPS insights, delivering advanced analytics & reporting tools and audience segmentation. It also allows users to split customers into different groups to discover how customer satisfaction...
Source: www.surveysensum.com
Customer Loyalty Program Software and Apps
Retently provides Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES) software for your team. You can use it to combine email, web pop ups, and messengers to reach your customers on the channels they’re most likely to engage. In addition, you can analyze sentiment, easily spot trends, and understand the key drivers impacting the customer...
Source: influencermarketinghub.com

What are some alternatives?

When comparing CustomerGauge and Retently, you can also consider the following products

Gainsight - Customer Success for the New Enterprise

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

Totango - Totango is a Customer Success Software Platform

Delighted - The fastest and easiest way to gather actionable feedback from your customers

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

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