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Customer Thermometer VS Whatfix

Compare Customer Thermometer VS Whatfix and see what are their differences

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Customer Thermometer logo Customer Thermometer

The only customer satisfaction survey you can answer directly from your inbox. Industry leading response rate email feedback. Never lose another customer.

Whatfix logo Whatfix

Whatfix Enterprise: Enhancing self-service capability of any web product
  • Customer Thermometer Landing page
    Landing page //
    2023-07-12

  www.customerthermometer.comSoftware by Customer Thermometer

  • Whatfix Landing page
    Landing page //
    2023-06-14

Customer Thermometer videos

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Introducing Customer Thermometer!

Whatfix videos

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Whatfix-Product-Led-Growth-Review

More videos:

  • Demo - whatfix Product Demo @ UnPluggd 7
  • Review - Why Whatfix ?

Category Popularity

0-100% (relative to Customer Thermometer and Whatfix)

Customer Thermometer

Whatfix

Surveys
100 100%
Surveys
0% 0
User Engagement
0 0%
User Engagement
100% 100
Customer Feedback
100 100%
Customer Feedback
0% 0
User Onboarding And Engagement
0 0%
User Onboarding And Engagement
100% 100

User comments

Share your experience with using Customer Thermometer and Whatfix. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Customer Thermometer and Whatfix

Customer Thermometer Reviews

We have no reviews of Customer Thermometer yet.
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Whatfix Reviews

The 7 Best WalkMe Alternatives in 2023
Whatfix is a versatile onboarding platform that brings personalized user flows, contextual help, and seamless integration with CRM and LMS platforms to the table. If you're after a solution that can easily fit into your existing tech stack, Whatfix is definitely worth checking out.
Source: helpjuice.com
We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
Whatfix doesn’t support A/B testing like Userpilot, but you can track your analytics. The only advantage of Pendo over Whatfix, is that in Whatfix you need to integrate your Google Analytics account if you want to track data, while Pendo doesn’t requires that.
Source: userpilot.com
Appcues Alternatives and Competitors
Cons: Creating the onboarding content can be done without coding yet you still required to know CSS knowledge for customization. On top of that installation is going to be much harder because Whatfix is an on-premise tool. In order to start gathering data, you are going to need some google analytics integration and their integration process is bit complex.
Source: blog.userguiding.com

Social recommendations and mentions

Based on our record, Whatfix seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Customer Thermometer mentions (0)

We have not tracked any mentions of Customer Thermometer yet. Tracking of Customer Thermometer recommendations started around Mar 2021.

Whatfix mentions (3)

  • Too many customers to handle
    To facilitate these changes, we invested in various CS tools such as- Whatfix for in-app communication- Confluence for knowledge base management- Intercom for customer ticket handling- ZapScale for customer health management and customer visibility- and Slackfor streamlined interactions. Source: 12 months ago
  • Learn & bypass Content Security Policy using HTTP Response Header
    Many SaaS products, such as A/B testing tools (e.g. Adobe Target, Optimizely, and AbTasty), recommendation engines (e.g. Outbrain), and customer feedback & onboarding tools (e.g. Whatfix, Appcues), among others, alter the user experience on websites. If you are from a SaaS Company and your Javascript tag is installed on external websites, keep reading! - Source: dev.to / over 1 year ago
  • Onboarding new Salesforce Users / Lightning Users
    You can check out Whatfix (https://whatfix.com/). Source: about 2 years ago

What are some alternatives?

When comparing Customer Thermometer and Whatfix, you can also consider the following products

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

WalkMe - WalkMe is a game-changing platform that instantly simplifies the online user experience.

Survey Analytics - Enterprise customer research platform

UserGuiding - User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.

Survey Anyplace - Easy & Attractive Mobile surveys. Survey Anyplace enables anybody to create a mobile survey for tablets and smartphones. No app install. All devices.

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

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