Software Alternatives, Accelerators & Startups

Customer Thermometer VS NICE inContact

Compare Customer Thermometer VS NICE inContact and see what are their differences

Customer Thermometer logo Customer Thermometer

The only customer satisfaction survey you can answer directly from your inbox. Industry leading response rate email feedback. Never lose another customer.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Customer Thermometer Landing page
    Landing page //
    2023-07-12

  www.customerthermometer.comSoftware by Customer Thermometer

  • NICE inContact Landing page
    Landing page //
    2023-10-04

Customer Thermometer videos

Introducing Customer Thermometer!

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Customer Thermometer and NICE inContact)
Surveys
100 100%
0% 0
Communication
0 0%
100% 100
Customer Feedback
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Customer Thermometer and NICE inContact

Customer Thermometer Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing Customer Thermometer and NICE inContact, you can also consider the following products

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Survey Analytics - Enterprise customer research platform

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Survey Anyplace - Easy & Attractive Mobile surveys. Survey Anyplace enables anybody to create a mobile survey for tablets and smartphones. No app install. All devices.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.