Customer.guru

Website

customer.guru

Pricing URL

Official Customer.guru Pricing

Categories

#Surveys #Forms And Surveys #Form Builder #Marketing Tools

Startup details

Country

Czech Republic

City

Prague

Employees

1 - 9

ProntoForms

Website

prontoforms.com

Pricing URL

Official ProntoForms Pricing

Categories

#Surveys #Forms And Surveys #Form Builder #Marketing Tools

Customer.guru features and specs

• Easy Integration
  Customer.guru provides simple tools that make integrating Net Promoter Score (NPS) surveys into your existing systems straightforward and efficient.
• Automated Surveys
  The platform can automatically send surveys at critical customer touchpoints, ensuring timely and relevant feedback collection.
• Actionable Insights
  Customer.guru offers detailed analytics and insights, enabling businesses to quickly identify trends and areas for improvement based on customer feedback.
• Customizable Surveys
  Users can tailor surveys to match their specific needs and branding, making the feedback collection process much more personalized.
• Affordability
  Customer.guru is relatively affordable compared to some other NPS tools, providing good value for small to medium-sized businesses.

Possible disadvantages of Customer.guru

• Limited Advanced Features
  While the platform covers basic NPS functionality well, it may lack some of the more advanced features found in other, more expensive tools.
• Basic Reporting
  Some users might find the reporting tools to be somewhat basic and may require additional tools for deeper analysis.
• Learning Curve
  New users might experience a learning curve as they familiarize themselves with the platform's various features and settings.
• Customer Support
  Customer support can be slow at times, which can be frustrating if you run into any issues that need immediate resolution.
• Limited Integrations
  The platform may not integrate as seamlessly with every third-party tool or system, potentially limiting its usefulness for more complex environments.

ProntoForms features and specs

• Customizable Forms
  ProntoForms allows users to create highly customizable forms tailored to specific business needs, enabling seamless data collection in various formats.
• Offline Capabilities
  Users can fill out forms and collect data even without an internet connection, which then syncs automatically when connectivity is restored.
• Integrations
  ProntoForms seamlessly integrates with various enterprise systems like Salesforce, QuickBooks, and Google Sheets, enhancing workflow automation.
• User-Friendly Interface
  The platform offers an intuitive and easy-to-navigate interface, making it accessible to users with varying technical expertise.
• Robust Analytics
  The tool provides powerful data analytics and reporting features, helping businesses track performance and make informed decisions based on collected data.

Possible disadvantages of ProntoForms

• Subscription Cost
  The pricing model can be expensive for small businesses or individual users, potentially limiting accessibility for those with limited budgets.
• Learning Curve
  Despite its user-friendly design, some users may require a learning period to fully utilize all the advanced features and integrations.
• Limited Custom Templates
  The platform might have a limited number of pre-designed templates, requiring users to spend additional time customizing forms from scratch.
• Performance Issues
  Some users have reported occasional performance issues, such as slow load times, especially with large data sets or complex forms.
• Customer Support
  The quality and responsiveness of customer support can be variable, with some users experiencing delays in resolving technical issues.

Introduction to Customer.guru

What is ProntoForms?

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