Custify VS Chartio

Custify is a customer success platform designed for your B2B SaaS business. It helps you better meet customers' needs, reducing churn and increasing lifetime value. You can see in-product usage insights as well as data from CRM, support, billing, and other systems in one place. Relevant customer success KPIs and client interactions are displayed in an easy-to-understand dashboard. Custify also identifies clients that get stuck during onboarding, those whose trial is about to expire, and those whose usage has decreased. This lets customer success managers reach out proactively and efficiently. It has a sophisticated automation engine built in for low-touch workflows, as well.

Chartio is a business intelligence system that makes databases as easy to analyze as a spreadsheet. You don’t need to know SQL or a proprietary language to use Chartio, but you can use SQL if you prefer. Chartio enables business users to transform data themselves – without the help of a data scientist. Chartio is simple to set up. You can connect and start analyzing your data in less than an hour. And it gives you the flexibility to quickly add new data and storage as your needs change.