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CTO.ai VS tawk.to

Compare CTO.ai VS tawk.to and see what are their differences

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CTO.ai logo CTO.ai

Build, share & run developer workflows in the CLI + Slack

tawk.to logo tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
  • CTO.ai Landing page
    Landing page //
    2023-08-29
  • tawk.to Landing page
    Landing page //
    2023-07-22

CTO.ai features and specs

  • Developer Productivity
    CTO.ai provides tools designed to automate repetitive tasks, which can significantly increase developer efficiency and productivity.
  • Ease of Integration
    The platform supports seamless integration with various development environments and popular tools like Slack, GitHub, and AWS.
  • Custom Workflows
    Users can create custom workflows tailored to their specific needs, allowing for flexibility and adaptability in different development processes.
  • Collaboration
    CTO.ai facilitates better team collaboration by providing shared workflows and one-click operations, helping to streamline team efforts and reduce miscommunication.
  • Security
    The platform prioritizes security with features like audit logs and role-based access control (RBAC), ensuring that sensitive information is protected.

Possible disadvantages of CTO.ai

  • Learning Curve
    New users might experience a learning curve when getting started with the platform, especially if they are not already familiar with DevOps practices.
  • Cost
    Depending on the size of the team and the required feature set, CTO.ai can become costly, which might be a concern for smaller startups or individual developers.
  • Dependence on Platform
    Relying heavily on CTO.ai could lead to significant disruptions if there are service outages or if the platform discontinues features.
  • Customization Complexity
    While the platform allows for custom workflows, creating complex workflows might require advanced knowledge and can be time-consuming.
  • Limited Offline Support
    CTO.ai's capabilities are cloud-based, which means limited functionality when offline, potentially hindering productivity in environments with unreliable internet access.

tawk.to features and specs

  • Free Plan
    tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more. This is beneficial for small businesses and startups that want a cost-effective solution.
  • Customizable Widget
    The chat widget is highly customizable, allowing businesses to tailor its appearance and functionality to match their branding and user experience needs.
  • Multilingual Support
    tawk.to supports multiple languages, making it a versatile tool for businesses that operate in diverse markets.
  • Integration with Other Tools
    The platform integrates seamlessly with various third-party tools and services, including CMS, CRM systems, and social media platforms, streamlining business operations.
  • Mobile App
    tawk.to offers a mobile app for both iOS and Android, allowing customer service teams to manage chats and assist customers on the go.
  • Reports and Analytics
    The platform provides comprehensive reports and analytics, giving businesses insights into customer interactions and agent performance.

Possible disadvantages of tawk.to

  • Limited Features on Free Plan
    While the free plan is robust, some premium features such as white-labeling, video and voice chat are only available on paid tiers.
  • No Automation Features
    tawk.to lacks advanced automation features such as chatbots, which are available in some competing live chat solutions.
  • User Interface Complexity
    Some users find the user interface to be complicated and not as intuitive as other live chat solutions, which can result in a steeper learning curve.
  • Customer Support
    While tawk.to offers a comprehensive help center, some users have reported that response times from customer support can be slow during peak times.
  • Dependency on Internet Connection
    Like most cloud-based services, tawk.to depends on a stable internet connection. Downtime or slow internet can severely hamper its functionality.

CTO.ai videos

+ Add

📺 EP1: DevOps for WFH | The Ops Show by CTO.ai | Hosted by Tristan Pollock & Kyle Campbell

tawk.to videos

+ Add

Tawk.to review — unbelievably rich live chat software for free

More videos:

  • Review - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • Review - Complete Tawk.to Live Chat Product Review Video

Category Popularity

0-100% (relative to CTO.ai and tawk.to)

CTO.ai

tawk.to

Developer Tools
100 100%
Developer Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100
Productivity
100 100%
Productivity
0% 0
Live Chat
0 0%
Live Chat
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CTO.ai and tawk.to

CTO.ai Reviews

We have no reviews of CTO.ai yet.
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tawk.to Reviews

9 Best Tidio Alternatives Compared
Tawk.to is a great solution for startups and small businesses. It’s a free live chat software that allows businesses to communicate with website visitors in real time, enhancing customer support and engagement. It offers customizable live chat widgets, real-time visitor monitoring, multi-agent chat handling, automated messaging, and built-in ticketing.
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Are you still searching for Tawk.to free alternatives? Can an alternative to Tawk.to overcome the challenges? Are Tawk.to alternatives free as well?
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp is a multichannel customer support platform. It’s a powerful Tawk.to alternative that is feature-rich and offers a great user experience. The platform includes live chat software and chatbots. But it also offers drip campaigns, CRM, and knowledge base software. Additionally, you get live chatbot translation so your website is open 24/7 to customers speaking the world’s...
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Tawk.to is a fascinating customer service software product because it is 100% free and takes up much of the market share for live chat. So how does it make money? Easy. If you want to remove the “Powered by tawk.to” branding, you pay $19/month for the privilege. You can also pay tawk.to $1 per hour to answer your support chats for you.
Source: krisp.ai

Social recommendations and mentions

Based on our record, tawk.to seems to be a lot more popular than CTO.ai. While we know about 47 links to tawk.to, we've tracked only 3 mentions of CTO.ai. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CTO.ai mentions (3)

  • [Hands-On!] Create a customizable developer workflow
    Happy new year and I hope you all had great holidays! Let's start the year with a fresh new Hand-On session, where you can learn how to create a customizable developer workflow, using a Developer Control Plane, developed by CTO.ai. - Source: dev.to / over 2 years ago
  • Webinar coming up!
    I'm just passing by to invite you all to my very first webinar at CTO.ai, which I'll talk about How a Composable Developer Platform Simplifies Ops for Devs. - Source: dev.to / over 2 years ago
  • Trending open source repositories on GitHub
    CTO.ai also have an open source project that you can contribute. Feel free to code and share your know-how on it. Visit our workflows-sh repository to see the code. - Source: dev.to / over 2 years ago

tawk.to mentions (47)

  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like this before to guide me ? Any suggestions? Source: almost 2 years ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: about 2 years ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: about 2 years ago
  • SCAM ALERT: Brave Community? Is this Brave Support user real or a Scam?
    Okay. I have deleted my cookies and browsing data. That should be safe enough measure. right? Although I am unable to access tawk.to website now. Maybe they have blocked my IP or something. Source: over 2 years ago
  • Best Plugin to use Whatsapp as a chatservice on your website?
    I'm currently using tawk.to to chat with my visitors, but I would rather use whatsapp as a chat mechanism. There are a lot of plugins for that, but I'm not sure which one would suit me best. Preferably free or not too expensive, doesn't need to have a lot of functions. What do you guys suggest? Thanks in advance! Source: over 2 years ago
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What are some alternatives?

When comparing CTO.ai and tawk.to, you can also consider the following products

Serverless - Toolkit for building serverless applications

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Netlify Build Plugins - Optimize your site & boost developer workflow at every build

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Webiny - The Enterprise CMS platform that you can host on your cloud

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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