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Ctalk VS Uniphore

Compare Ctalk VS Uniphore and see what are their differences

Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Ctalk logo Ctalk

The Ctalk Contact Centre system provides a broad mix of contact centre solutions, offering inbound, outbound and multimedia-blended functionality.

Uniphore logo Uniphore

Uniphore is a conversational automation technology company. Uniphore sells software for conversational analytics, conversational assistants and conversational security.
  • Ctalk Landing page
    Landing page //
    2022-07-16
  • Uniphore Landing page
    Landing page //
    2023-10-23

Jacada is a software and services company which provides unified desktop and process optimization products for customer service and support.

Ctalk videos

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Uniphore videos

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BE A HERO TO YOUR CUSTOMERS : Customer Service Software

More videos:

  • Tutorial - Agent Desktop
  • Demo - Jacada Visual IVR
  • Review - Agent Assist
  • Review - Jacada CRM Overview
  • Review - Conversational Service Automation from Uniphore
  • Review - Uniphore Customer Insights: Firstsource
  • Review - Uniphore A Unicorn As Startup Closes Largest Ever Funding Round For Call

Category Popularity

0-100% (relative to Ctalk and Uniphore)

Ctalk

Uniphore

Desktop Automation
33 33%
Desktop Automation
67% 67
Call Center Scripting Software
32 32%
Call Center Scripting Software
68% 68
Visual IVR
35 35%
Visual IVR
65% 65
Interactive Voice Response (IVR)
100 100%
Interactive Voice Response (IVR)
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Ctalk and Uniphore

Ctalk Reviews

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Uniphore Reviews

  1. CRM Agent Desktop For Omnichannel CX

    Learn how a unified agent desktop harmonizes with your CRM and deliver a true omnichannel CX. Reduce the struggle and strain for both customers and agents.

What are some alternatives?

When comparing Ctalk and Uniphore, you can also consider the following products

Survox - Survox offers phone survey software solutions for fully automated (IVR) and computer assisted interviewing (CATI).

Custom IVR - Custom IVR development solution offers a notable reduction in overall cost of customer support without making compromise on the proficiency of customer relationship management.

YOCC - Big V Telecom (Cloud Telephony Services) is one of the best cloud telephony companies in India, offering cloud telephony solution, toll free number, virtual number, much more.

CT Developer Studio - IVR software for quickly implementing an IVR system into your business.

Five9 IVR - Five9 IVR allows to deliver direct self service options for resolution to the customers.

InterpreXer - Leading provider of cloud-based platforms to voice enable business processes in a cost-efficient manner.

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