Software Alternatives, Accelerators & Startups
Register | Login

CrossBrowserTesting VS tawk.to

Compare CrossBrowserTesting VS tawk.to and see what are their differences

Zoho Projects
Turn every Project into a Success Story with Zoho Projects featured
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

CrossBrowserTesting logo CrossBrowserTesting

Browser Testing made simple! Run automated, visual, and manual tests on 1500+ real browsers and mobile devices. Test more browsers, in less time.

tawk.to logo tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
  • CrossBrowserTesting Landing page
    Landing page //
    2023-10-23
  • tawk.to Landing page
    Landing page //
    2023-07-22

CrossBrowserTesting features and specs

  • Wide Range of Browsers and Devices
    CrossBrowserTesting offers a large selection of browsers and devices, allowing developers to test their applications in various environments to ensure compatibility.
  • Live Testing
    Users can perform live interactive testing on real devices, enabling them to manually verify the behavior of their application and catch issues that automated tests might miss.
  • Automated Testing Integration
    The platform provides integration with popular testing frameworks and tools such as Selenium, Appium, and others, facilitating automated testing workflows.
  • Visual Testing
    CrossBrowserTesting offers visual testing capabilities, allowing users to compare screenshots from different browsers to identify design inconsistencies.
  • Comprehensive Reports
    Detailed test reports with screenshots and logs are generated, helping users to quickly identify and address issues found during testing.
  • Parallel Testing
    The service supports parallel testing, enabling users to run multiple tests simultaneously, significantly reducing the overall testing time.
  • Easy-to-Use Interface
    The user interface is intuitive and user-friendly, making it easy for both beginners and experienced testers to navigate and utilize the platform effectively.

Possible disadvantages of CrossBrowserTesting

  • Cost
    CrossBrowserTesting can be expensive, especially for small teams or individual developers who might find the subscription plans to be cost-prohibitive.
  • Performance
    Tests on real devices can sometimes be slow due to the availability and network constraints, which can affect the overall efficiency of the testing process.
  • Limited Mobile Devices
    While the platform includes a variety of devices, the selection might not cover all the latest models or less common devices, potentially limiting testing coverage.
  • Learning Curve for Advanced Features
    Some advanced features and integrations might require a learning curve, which could be challenging for users who are not familiar with automated testing or the specific tools supported.
  • Test Timeout Issues
    Occasional issues with test timeouts have been reported, which can disrupt the testing process and require reruns or additional troubleshooting.

tawk.to features and specs

  • Free Plan
    tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more. This is beneficial for small businesses and startups that want a cost-effective solution.
  • Customizable Widget
    The chat widget is highly customizable, allowing businesses to tailor its appearance and functionality to match their branding and user experience needs.
  • Multilingual Support
    tawk.to supports multiple languages, making it a versatile tool for businesses that operate in diverse markets.
  • Integration with Other Tools
    The platform integrates seamlessly with various third-party tools and services, including CMS, CRM systems, and social media platforms, streamlining business operations.
  • Mobile App
    tawk.to offers a mobile app for both iOS and Android, allowing customer service teams to manage chats and assist customers on the go.
  • Reports and Analytics
    The platform provides comprehensive reports and analytics, giving businesses insights into customer interactions and agent performance.

Possible disadvantages of tawk.to

  • Limited Features on Free Plan
    While the free plan is robust, some premium features such as white-labeling, video and voice chat are only available on paid tiers.
  • No Automation Features
    tawk.to lacks advanced automation features such as chatbots, which are available in some competing live chat solutions.
  • User Interface Complexity
    Some users find the user interface to be complicated and not as intuitive as other live chat solutions, which can result in a steeper learning curve.
  • Customer Support
    While tawk.to offers a comprehensive help center, some users have reported that response times from customer support can be slow during peak times.
  • Dependency on Internet Connection
    Like most cloud-based services, tawk.to depends on a stable internet connection. Downtime or slow internet can severely hamper its functionality.

Analysis of CrossBrowserTesting

Overall verdict

  • CrossBrowserTesting is generally regarded as a good solution for cross-browser testing needs, particularly for teams that require real-time testing and robust automation capabilities. Its ease of use, extensive browser/device coverage, and integration options make it a strong choice for many development and QA teams.

Why this product is good

  • CrossBrowserTesting is considered a valuable tool because it provides a cloud-based platform for testing websites and mobile applications across different browsers, devices, and operating systems. It enables developers and QA teams to ensure that their applications function correctly on various platforms without needing to maintain a complex setup of physical devices. The platform offers real-time debugging, automated screenshot testing, and integration with various CI/CD tools, which streamlines the testing process.

Recommended for

    This service is highly recommended for software development teams, QA engineers, and web developers who need to ensure compatibility and functionality of their web applications across multiple browsers and devices. It is particularly useful for organizations with a focus on maintaining high-quality user experiences across various platforms.

Analysis of tawk.to

Overall verdict

  • Overall, Tawk.to is a good solution for businesses seeking an affordable, feature-rich live chat tool to enhance their customer service. While it does lack some advanced features found in paid alternatives, its cost-effectiveness and ease of use make it a popular choice among small to medium-sized businesses.

Why this product is good

  • Tawk.to is a widely used live chat solution that offers various features beneficial for businesses looking to improve customer communication. It is primarily appreciated for being free, easy to integrate with websites, and offering features like chat monitoring, visitor tracking, and multilingual chat support. Additionally, it provides mobile apps for both iOS and Android, allowing customer support agents to respond to queries on-the-go.

Recommended for

    Small to medium-sized businesses, startups, and entrepreneurs looking for a budget-friendly chat solution to engage with website visitors in real-time and improve their customer support experience.

CrossBrowserTesting videos

+ Add

Cross Browser Testing Tool Comparison – LambdaTest vs. CrossBrowserTesting

tawk.to videos

+ Add

Tawk.to review — unbelievably rich live chat software for free

More videos:

  • Review - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • Review - Complete Tawk.to Live Chat Product Review Video

Category Popularity

0-100% (relative to CrossBrowserTesting and tawk.to)

CrossBrowserTesting

tawk.to

Website Testing
100 100%
Website Testing
0% 0
Customer Support
0 0%
Customer Support
100% 100
Browser Testing
100 100%
Browser Testing
0% 0
Live Chat
0 0%
Live Chat
100% 100

User comments

Share your experience with using CrossBrowserTesting and tawk.to. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare CrossBrowserTesting and tawk.to

CrossBrowserTesting Reviews

We have no reviews of CrossBrowserTesting yet.
Be the first one to post

tawk.to Reviews

9 Best Tidio Alternatives Compared
Tawk.to is a great solution for startups and small businesses. It’s a free live chat software that allows businesses to communicate with website visitors in real time, enhancing customer support and engagement. It offers customizable live chat widgets, real-time visitor monitoring, multi-agent chat handling, automated messaging, and built-in ticketing.
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Are you still searching for Tawk.to free alternatives? Can an alternative to Tawk.to overcome the challenges? Are Tawk.to alternatives free as well?
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp is a multichannel customer support platform. It’s a powerful Tawk.to alternative that is feature-rich and offers a great user experience. The platform includes live chat software and chatbots. But it also offers drip campaigns, CRM, and knowledge base software. Additionally, you get live chatbot translation so your website is open 24/7 to customers speaking the world’s...
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Tawk.to is a fascinating customer service software product because it is 100% free and takes up much of the market share for live chat. So how does it make money? Easy. If you want to remove the “Powered by tawk.to” branding, you pay $19/month for the privilege. You can also pay tawk.to $1 per hour to answer your support chats for you.
Source: krisp.ai

Social recommendations and mentions

Based on our record, tawk.to should be more popular than CrossBrowserTesting. It has been mentiond 47 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CrossBrowserTesting mentions (6)

  • How can I test my site on safari if I don't have a Mac ?
    Yeah I moved on pretty quick from browserstack, but it seems to be the most popular. I've tried crossbrowsertesting.com but at the moment I really like app.lambdatest.com. Source: over 2 years ago
  • great list of "cool" sites from hnews
    Https://geizhals.de/ - this is a german site but the UI is nice and you can find a lot of stuff. Https://www.gsmarena.com/search.php3? - a phone search site. When I was at https://crossbrowsertesting.com we used this site a lot Https://www.howacarworks.com/ - how a car works Https://www.mcmaster.com/ - the UI here is so nice. Those illustrations Https://ciechanow.ski/mechanical-watch/ - how does a mechanical... - Source: dev.to / almost 3 years ago
  • Learn How To Create, Test and Deploy a Single Page App with Vue 3 + Vite and Pinia
    Fortunately we don’t need to install, nor configure, any other tools, unless maybe some fancy reporters, but for now we can get everything we need in terms of end-to-end automated testing out of Nightwatch. Besides Chrome, Nightwatch has built-in support for all major browsers, including Firefox, Edge, and Safari, all thanks to its integration with the W3C Webdriver API and Selenium. It also allows you to use... - Source: dev.to / over 3 years ago
  • Free for dev - list of software (SaaS, PaaS, IaaS, etc.)
    Crossbrowsertesting.com - Manual, Visual, and Selenium Browser Testing in the cloud - free for Open Source. - Source: dev.to / almost 4 years ago
  • How do y’all test responsiveness of website?
    Professionally, I do basically the same for dev testing. We also have various devices on different platforms/versions in the office when needed, and our QA team primarily uses Cross Browser Testing Tool. If I need to check something specific, I usually use CBT. Source: about 4 years ago
View more

tawk.to mentions (47)

  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like this before to guide me ? Any suggestions? Source: almost 2 years ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: about 2 years ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: about 2 years ago
  • SCAM ALERT: Brave Community? Is this Brave Support user real or a Scam?
    Okay. I have deleted my cookies and browsing data. That should be safe enough measure. right? Although I am unable to access tawk.to website now. Maybe they have blocked my IP or something. Source: over 2 years ago
  • Best Plugin to use Whatsapp as a chatservice on your website?
    I'm currently using tawk.to to chat with my visitors, but I would rather use whatsapp as a chat mechanism. There are a lot of plugins for that, but I'm not sure which one would suit me best. Preferably free or not too expensive, doesn't need to have a lot of functions. What do you guys suggest? Thanks in advance! Source: over 2 years ago
View more

What are some alternatives?

When comparing CrossBrowserTesting and tawk.to, you can also consider the following products

Sauce Labs - Test mobile or web apps instantly across 700+ browser/OS/device platform combinations - without infrastructure setup.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

BrowserStack - BrowserStack is a software testing platform for developers to comprehensively test websites and mobile applications for quality.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

browserling - Live interactive cross-browser testing from your browser.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Loading...