Software Alternatives, Accelerators & Startups

Crisp Chat VS Textmagic

Compare Crisp Chat VS Textmagic and see what are their differences

Crisp Chat logo Crisp Chat

Multi-channel customer support software

Textmagic logo Textmagic

The all-in-one solution for all your business texting needs - marketing campaigns, two-way SMS chats, reminders, notifications, and internal staff communication.
  • Crisp Chat Landing page
    Landing page //
    2023-03-07

Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:

Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)

Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.

  • Textmagic Landing page
    Landing page //
    2023-11-10

Textmagic is a powerful yet intuitive platform designed to streamline SMS communication for businesses. It facilitates effective and direct customer engagement through messaging, offering tools for marketing campaigns, customer support, and notifications. With a suite of features such as personalized messages, automation capabilities, and detailed analytics, Textmagic is a go-to solution for businesses looking to harness the immediacy and reach of SMS.

Crisp Chat

Website
crisp.chat
$ Details
freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
Platforms
Browser Android Windows iOS Mac OSX REST API JavaScript PHP Shopify Wordpress
Release Date
-

Textmagic

$ Details
paid Free Trial $20.0 / One-off
Platforms
-
Release Date
2001 July

Crisp Chat features and specs

No features have been listed yet.

Textmagic features and specs

  • Send texts online: Yes
  • Two-way conversations with SMS chat: Yes
  • Schedule text messages in advance: Yes
  • SMS marketing campaigns: Yes
  • 10DLC Texting: Yes
  • SMS gateway API : Yes
  • SMS distribution lists: Yes
  • Email to SMS gateway service: Yes
  • Toll-free texting: Yes

Category Popularity

0-100% (relative to Crisp Chat and Textmagic)
Customer Support
100 100%
0% 0
SMS Marketing
0 0%
100% 100
Live Chat
100 100%
0% 0
Communication
0 0%
100% 100

User comments

Share your experience with using Crisp Chat and Textmagic. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Crisp Chat and Textmagic

Crisp Chat Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Crisp is another chatbot software and a great free alternative to ManyChat. The platform allows you to score potential customers, route conversations to appropriate teams, and tailor messaging based on visitor choices using an intuitive chatbot editor. A code-free chatbot builder seamlessly sends information to Crisp CRM or your preferred CRM.
Source: sendpulse.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Another powerful Tawk.to free alternative is Crisp, which enables your website to work 7/24 and in many languages. Remember developing customer experiences should tend to be seamless. Another exciting thing about Crisp is in-chat games for customers while waiting for an agent. Crisp also provides a combination of live chat software and chatbots, CRM, and a knowledge base.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp’s name seems to refer to the design of its chatbot interfaces. The popup chat is indeed very crisp, being the platform’s most well-received feature. Many customers find the entire Crisp experience to be surprisingly straightforward.
Source: www.tidio.com
"Pay 880$ per month" - Intercom
Are you saying about CRISP CRM plan. As per their features they offer much more in automated campaign and lead management. We were planning to go with that.

Textmagic Reviews

15 Best Twilio Alternatives 2022
TextMagic's all-in-one text messaging service lets you send notifications & alerts to your existing customers at any time. What's more, you can reach out to potential leads using online texts, two way SMS, & gateway SMS via emails. Get TextMagic, today!
Top 10 Best Twilio Alternative Free In 2022
On top of that, you can connect TextMagic into any third party tool that permits combinations thanks to TextMagic’s API assistance so that you can control all your communications in 1 place.

Social recommendations and mentions

Based on our record, Crisp Chat should be more popular than Textmagic. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Crisp Chat mentions (7)

View more

Textmagic mentions (1)

  • Is this phone number really not in use anymore, or has she blocked my phone number?
    I tried to call my ex gf but it said the number is not in use. But I found a website named textmagic.com which says the phone number is valid. Source: about 2 years ago

What are some alternatives?

When comparing Crisp Chat and Textmagic, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

EZ Texting - EZ Texting provides SMS marketing solutions to businesses of all sizes.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

SimpleTexting - SimpleTexting offers SMS and text marketing services for companies of all sizes.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Twilio - Brings voice and messaging to your web and mobile applications.