Software Alternatives, Accelerators & Startups

Crisp Chat VS SproutSocial

Compare Crisp Chat VS SproutSocial and see what are their differences

Crisp Chat logo Crisp Chat

Multi-channel customer support software

SproutSocial logo SproutSocial

Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Try it for free.
  • Crisp Chat Landing page
    Landing page //
    2023-03-07

Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:

Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)

Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.

  • SproutSocial Landing page
    Landing page //
    2023-07-15

  www.dpbolvw.netSoftware by SproutSocial

Crisp Chat

Website
crisp.chat
$ Details
freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
Platforms
Browser Android Windows iOS Mac OSX REST API JavaScript PHP Shopify Wordpress

Category Popularity

0-100% (relative to Crisp Chat and SproutSocial)
Customer Support
100 100%
0% 0
Social Media Tools
0 0%
100% 100
Live Chat
100 100%
0% 0
Social Media Marketing
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Crisp Chat and SproutSocial

Crisp Chat Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Crisp is another chatbot software and a great free alternative to ManyChat. The platform allows you to score potential customers, route conversations to appropriate teams, and tailor messaging based on visitor choices using an intuitive chatbot editor. A code-free chatbot builder seamlessly sends information to Crisp CRM or your preferred CRM.
Source: sendpulse.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Another powerful Tawk.to free alternative is Crisp, which enables your website to work 7/24 and in many languages. Remember developing customer experiences should tend to be seamless. Another exciting thing about Crisp is in-chat games for customers while waiting for an agent. Crisp also provides a combination of live chat software and chatbots, CRM, and a knowledge base.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp’s name seems to refer to the design of its chatbot interfaces. The popup chat is indeed very crisp, being the platform’s most well-received feature. Many customers find the entire Crisp experience to be surprisingly straightforward.
Source: www.tidio.com
"Pay 880$ per month" - Intercom
Are you saying about CRISP CRM plan. As per their features they offer much more in automated campaign and lead management. We were planning to go with that.

SproutSocial Reviews

5 Best Taplio Alternatives to Consider Using in 2024
📝 Simplified Social Media Management—Aiming to streamline social media tasks, Sprout Social focuses on efficient publishing, scheduling, and reporting, ensuring brands maintain a robust and consistent online presence.
Source: authoredup.com
Hootsuite vs Sprout Social vs Agorapulse: Which One Will Be Best for Your Social Media Needs?
If you want a deeper dive into Sprout Social’s pricing, here’s a detailed look at Sprout Social’s pricing plans.
Source: iag.me
15 Best Hootsuite Alternatives for Marketing Agencies in 2022
SproutSocial is one of the top-tier social media management tools. Organizations, businesses, and entrepreneurs use it globally. It’s a platform with extensive social analytics and reporting, especially for large-scale social media agencies and organizations.
6 Hootsuite Alternatives That You Should Explore in 2020
With Sprout Social, you can use the highly effective social CRM tools, including shared customer records and advanced scheduling tools (for example ViralPost).
6 Hootsuite Alternatives You Must Try
SproutSocial presents a report that is beautiful. The home dashboard will give you a quick overview of how your social media channels are performing. You can get a deeper insight like how many percentage followers are male and female, what are the age demographics and so on. You can assess your customer reach and what will work in your favour. Also, SproutSocial gives you...
Source: sprout24.com

Social recommendations and mentions

SproutSocial might be a bit more popular than Crisp Chat. We know about 8 links to it since March 2021 and only 7 links to Crisp Chat. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Crisp Chat mentions (7)

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SproutSocial mentions (8)

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What are some alternatives?

When comparing Crisp Chat and SproutSocial, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

HootSuite - Enhance your social media management with Hootsuite, the leading social media dashboard. Manage multiple networks and profiles and measure your campaign results.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Buffer - Buffer makes it super easy to share any page you're reading. Keep your Buffer topped up and we automagically share them for you through the day.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

AgoraPulse - An easy social media management tool that works with Facebook, Twitter, Instagram, LinkedIn, Google+, and YouTube. Start your free trial today!