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Crisp Chat VS Spike

Compare Crisp Chat VS Spike and see what are their differences

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Seamless project management and collaboration for your team. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Crisp Chat logo Crisp Chat

Multi-channel customer support software

Spike logo Spike

Spike solves businesses' communication chaos by bringing together email, team chat, collaborative docs, and meetings, into one feed.
  • Crisp Chat Landing page
    Landing page //
    2023-03-07

Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:

Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)

Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.

  • Spike Landing page
    Landing page //
    2023-11-01

Too many works apps leave us overwhelmed, frustrated and burnt out. That’s why we created Spike — By turning communication into simple conversations, you can work and collaborate seamlessly with clients and team members - in a more natural way.

Spike brings your entire workspace into your Inbox: email, chat, calendar, calls, team collaboration, tasks — to one powerful Inbox. Everything you need to get your work done is in a single feed, so you can finally give the app-switching a rest. Spike’s conversational email fuses traditional email with instant messaging — eliminating cluttered email threads. With real-time conversations and live collaboration, have better interactions and a more human communication experience. Spike is available on iOS, Android, Mac, Windows & Web.

Crisp Chat

Website
crisp.chat
Pricing URL
Official Crisp Chat Pricing
$ Details
freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
Platforms
Browser Android Windows iOS Mac OSX REST API JavaScript PHP Shopify Wordpress
Release Date
-
Edit details

Spike

Website
spikenow.com
Pricing URL
Official Spike Pricing
$ Details
freemium
Platforms
iOS Android Windows Mac OSX Web
Release Date
2014 January
Edit details

Crisp Chat features and specs

No features have been listed yet.

Spike features and specs

  • Notes: yes
  • Chat: Yes
  • Calendar: Yes
  • Call Conferencing: Yes
  • Task management: Yes
  • To-dos: yes
  • Team Collaboration: Yes
  • Groups: Yes
  • Email: yes
  • To Do List View: Yes
  • Messaging: Yes
  • Collaboration Tool: Yes
  • Collaborative Workspace: Yes
  • Video calling: Yes
  • Audio Call: Yes
  • Voice Messages: Yes
  • Collaborative Docs: Yes
  • Email Provider: Yes

Crisp Chat videos

No Crisp Chat videos yet. You could help us improve this page by suggesting one.

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Spike videos

+ Add

Spike App - Make Your Email More Conversational

More videos:

  • Demo - Getting started with Spike
  • Review - Everything Spike can do with your email

Category Popularity

0-100% (relative to Crisp Chat and Spike)

Crisp Chat

Spike

Customer Support
100 100%
Customer Support
0% 0
Email
0 0%
Email
100% 100
Live Chat
100 100%
Live Chat
0% 0
Productivity
0 0%
Productivity
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Crisp Chat and Spike

Crisp Chat Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Crisp is another chatbot software and a great free alternative to ManyChat. The platform allows you to score potential customers, route conversations to appropriate teams, and tailor messaging based on visitor choices using an intuitive chatbot editor. A code-free chatbot builder seamlessly sends information to Crisp CRM or your preferred CRM.
Source: sendpulse.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Another powerful Tawk.to free alternative is Crisp, which enables your website to work 7/24 and in many languages. Remember developing customer experiences should tend to be seamless. Another exciting thing about Crisp is in-chat games for customers while waiting for an agent. Crisp also provides a combination of live chat software and chatbots, CRM, and a knowledge base.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp’s name seems to refer to the design of its chatbot interfaces. The popup chat is indeed very crisp, being the platform’s most well-received feature. Many customers find the entire Crisp experience to be surprisingly straightforward.
Source: www.tidio.com
"Pay 880$ per month" - Intercom
Are you saying about CRISP CRM plan. As per their features they offer much more in automated campaign and lead management. We were planning to go with that.
Source: www.indiehackers.com

Spike Reviews

  1. An amazing email client for teams

    Spike is the perfect email client for teams. They turn email into a live-chat-like experience, which makes email more personal, more fun, easier to manage, and it helps me and my team get things done faster. On top of that, it's packed with team features - like built-in group chats, collaborative notes (with realtime editing and commenting), tasks and to-dos, and even audio and video calls. And it's all inside one app that is built really well, UX-wise.

    It basically replaced a ton of other apps we were using internally to manage our team. A great find!

    👍 Pros:    Fast|Ui|Excellent features|Ux|Great for collaboration
    👎 Cons:    None so far
10 Best Alternatives to Microsoft Outlook to Try in 2023
Spike is one of the most innovative email solutions today. It's reimagining how email communication should look and making it easier to combine email, chat, share inbox, collaboration, and even analytics in one place.
Source: mysignature.io
11 Top Outlook Alternatives to Try
Spike is available for Windows, Mac, iOS, and Android. There are a variety of pricing plans, including a free one. The free plan lets you connect unlimited personal accounts and use some features that are considered premium with other clients, including email snoozing and shared notes.
Source: kinsta.com
WhatsApp alternatives: Six trustworthy messaging alternatives
One of the biggest advantages Spike has is that the communication tool can be used, not just through the cross-platform web app but also through native apps for iOS, Android, Windows, and macOS. Once the account is set up, private and group conversations can easily be tracked and held from any device. All versions of Spike are free for private use – anyone wishing to use...
Source: www.ionos.com
15 Best Instant Messaging Apps for Business
Spike helps teams stay connected through group chat, conversational email and more. The app is designed to remove distractions from your inbox and chat, so you can stay focused on the task ahead.
Source: clariti.app

Social recommendations and mentions

Based on our record, Crisp Chat should be more popular than Spike. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Crisp Chat mentions (7)

View more

Spike mentions (3)

  • I've had it with Nine email. Alternatives?
    Try Spike Mail Truly life changing for email management! Source: over 1 year ago
  • mail app glitch
    You should consider using another mail client. I will recommend "Spike" which is found at spikenow.com. Source: over 2 years ago
  • Whats the best email client in 2021 in terms of privacy and good UI?
    If you have an IMAP email account then use Spike since there's a great Android app and it also sync on all your other devices. Source: almost 3 years ago

What are some alternatives?

When comparing Crisp Chat and Spike, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Microsoft Outlook - Organize your world. Outlook’s email and calendar tools help you communicate, stay on top of what matters, and get things done.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

ProtonMail - Secure email with absolutely no compromises. Get your free encrypted email account today.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Front - The platform for exceptional customer service at scale.

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