Software Alternatives, Accelerators & Startups

Crisp Chat VS SolarWinds NPM

Compare Crisp Chat VS SolarWinds NPM and see what are their differences

Crisp Chat logo Crisp Chat

Multi-channel customer support software

SolarWinds NPM logo SolarWinds NPM

Advanced network monitoring for on-premises, hybrid, and cloud. Download a FREE 30-day trial of SolarWinds Network Performance Monitor (NPM) today!
  • Crisp Chat Landing page
    Landing page //
    2023-03-07

Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:

Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)

Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.

  • SolarWinds NPM Landing page
    Landing page //
    2023-09-22

Crisp Chat

Website
crisp.chat
$ Details
freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
Platforms
Browser Android Windows iOS Mac OSX REST API JavaScript PHP Shopify Wordpress

Crisp Chat videos

No Crisp Chat videos yet. You could help us improve this page by suggesting one.

+ Add video

SolarWinds NPM videos

SolarWinds NPM: Your Complete Network Monitoring Solution

More videos:

  • Review - Overview of Quality of Experience Dashboard in SolarWinds NPM

Category Popularity

0-100% (relative to Crisp Chat and SolarWinds NPM)
Customer Support
100 100%
0% 0
Monitoring Tools
0 0%
100% 100
Live Chat
100 100%
0% 0
Log Management
0 0%
100% 100

User comments

Share your experience with using Crisp Chat and SolarWinds NPM. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Crisp Chat and SolarWinds NPM

Crisp Chat Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Crisp is another chatbot software and a great free alternative to ManyChat. The platform allows you to score potential customers, route conversations to appropriate teams, and tailor messaging based on visitor choices using an intuitive chatbot editor. A code-free chatbot builder seamlessly sends information to Crisp CRM or your preferred CRM.
Source: sendpulse.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Another powerful Tawk.to free alternative is Crisp, which enables your website to work 7/24 and in many languages. Remember developing customer experiences should tend to be seamless. Another exciting thing about Crisp is in-chat games for customers while waiting for an agent. Crisp also provides a combination of live chat software and chatbots, CRM, and a knowledge base.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp’s name seems to refer to the design of its chatbot interfaces. The popup chat is indeed very crisp, being the platform’s most well-received feature. Many customers find the entire Crisp experience to be surprisingly straightforward.
Source: www.tidio.com
"Pay 880$ per month" - Intercom
Are you saying about CRISP CRM plan. As per their features they offer much more in automated campaign and lead management. We were planning to go with that.

SolarWinds NPM Reviews

The Best Cacti Monitoring Alternatives
The SolarWinds Network Performance Monitor is a paid tool, the best of the best. It’s a network monitoring solution to help you find, diagnose, and resolve network performance issues. The tool is mainly focused on maintaining the health of the devices within your network.
13 Best Nagios Alternatives for Networks, Servers, IT Systems Monitoring
Unlike Solarwinds NPM described above which is focused only on networking, checkmk can monitor a wide range of devices such as servers, network devices, applications etc.
Best Open Source Network Monitoring Tools and Software (Linux/Windows)
Solarwinds Network Performance Monitor is another Great monitoring tool that has a large community behind it and has updates almost every year.
15 Best IT Monitoring Tools and Software
SolarWinds NPM is SolarWinds’s network troubleshooter. NPM is easy to use, can be used across physical, cloud-based, or mixed businesses.
Source: blog.inedo.com

Social recommendations and mentions

Based on our record, Crisp Chat seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Crisp Chat mentions (7)

View more

SolarWinds NPM mentions (0)

We have not tracked any mentions of SolarWinds NPM yet. Tracking of SolarWinds NPM recommendations started around Mar 2021.

What are some alternatives?

When comparing Crisp Chat and SolarWinds NPM, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zabbix - Track, record, alert and visualize performance and availability of IT resources

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Wireshark - Wireshark is a network protocol analyzer for Unix and Windows. It lets you capture and interactively browse the traffic running on a computer network.