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Crisp Chat VS MouseStats

Compare Crisp Chat VS MouseStats and see what are their differences

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Crisp Chat logo Crisp Chat

Multi-channel customer support software

MouseStats logo MouseStats

MouseStats is a user experience analytics suite which provides a comprehensive set of tools to...
  • Crisp Chat Landing page
    Landing page //
    2023-03-07

Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:

Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)

Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.

  • MouseStats Landing page
    Landing page //
    2021-10-20

Crisp Chat

Website
crisp.chat
Pricing URL
Official Crisp Chat Pricing
$ Details
freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
Platforms
Browser Android Windows iOS Mac OSX REST API JavaScript PHP Shopify Wordpress
Edit details

MouseStats

Website
mousestats.com
Pricing URL
Official MouseStats Pricing
$ Details
-
Platforms
-
Edit details

Category Popularity

0-100% (relative to Crisp Chat and MouseStats)

Crisp Chat

MouseStats

Customer Support
100 100%
Customer Support
0% 0
Web Analytics
0 0%
Web Analytics
100% 100
Live Chat
100 100%
Live Chat
0% 0
Heatmaps
0 0%
Heatmaps
100% 100

User comments

Share your experience with using Crisp Chat and MouseStats. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Crisp Chat and MouseStats

Crisp Chat Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Crisp is another chatbot software and a great free alternative to ManyChat. The platform allows you to score potential customers, route conversations to appropriate teams, and tailor messaging based on visitor choices using an intuitive chatbot editor. A code-free chatbot builder seamlessly sends information to Crisp CRM or your preferred CRM.
Source: sendpulse.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Another powerful Tawk.to free alternative is Crisp, which enables your website to work 7/24 and in many languages. Remember developing customer experiences should tend to be seamless. Another exciting thing about Crisp is in-chat games for customers while waiting for an agent. Crisp also provides a combination of live chat software and chatbots, CRM, and a knowledge base.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp’s name seems to refer to the design of its chatbot interfaces. The popup chat is indeed very crisp, being the platform’s most well-received feature. Many customers find the entire Crisp experience to be surprisingly straightforward.
Source: www.tidio.com
"Pay 880$ per month" - Intercom
Are you saying about CRISP CRM plan. As per their features they offer much more in automated campaign and lead management. We were planning to go with that.
Source: www.indiehackers.com

MouseStats Reviews

10 Must Have Tools for Conversion Optimization
Every company has its own needs, so if you’re looking for an inexpensive way to help your conversion optimization, try out options like Naview or PollDaddy. If you care most about video feedback, UserTesting and Mousestats are the ideal options. Lastly, I would recommend Verify for the most comprehensive, and affordable, testing environment. That said, if you have any...
Source: ecommerce-platforms.com
How to Improve UX & Conversion Rates with These 3 Tools
Visitor session recording. Ever wished you could see every single interaction that each unique visitor has with your website? MouseStats enables this by literally incorporating a live recording function into your website. It’s Angular Js-, Ember Js, and Ajax-compatible and you can take it for a spin with the live demo on the product’s website.
Source: usabilitytesting.sg
8 Awesome Web Usability Testing Apps for your Startup
MouseStats: Provides session recordings, heat maps, eye tracking heatmaps, surveys, form analytics and many more. Plan starts at $16/month for 5000 recordings.
Source: techbloke.com

Social recommendations and mentions

Based on our record, Crisp Chat seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Crisp Chat mentions (7)

View more

MouseStats mentions (0)

We have not tracked any mentions of MouseStats yet. Tracking of MouseStats recommendations started around Mar 2021.

What are some alternatives?

When comparing Crisp Chat and MouseStats, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

UsabilityTools - Where UX meets Conversion. Unlock the Potential Behind Remote Research and Testing

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