Software Alternatives, Accelerators & Startups

Crisp Chat VS EasyChannel

Compare Crisp Chat VS EasyChannel and see what are their differences

Crisp Chat logo Crisp Chat

Multi-channel customer support software

EasyChannel logo EasyChannel

Simplify your multichannel eCommerce with EasyChannel.
  • Crisp Chat Landing page
    Landing page //
    2023-03-07

Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:

Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)

Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.

  • EasyChannel Dashboard
    Dashboard //
    2024-04-01
  • EasyChannel Multichannel Catalog
    Multichannel Catalog //
    2024-04-01
  • EasyChannel Inventory Management
    Inventory Management //
    2024-04-01
  • EasyChannel Orders Management
    Orders Management //
    2024-04-01

Looking for a simple yet powerful platform to manage your online selling across multiple channels?

Then EasyChannel is the perfect solution for all your multichannel selling needs! With an intuitive and user-friendly system that's perfect for sellers with all levels of technical expertise, EasyChannel offers simple integration for top selling platforms like eBay, Amazon, Walmart, Etsy, Shopify, WooCommerce, Facebook Commerce and more!

Our customizable automations make cross-listing a breeze, while our order management, fulfillment, and customer service tools streamline your workflows across all your selling channels.

Ready to take your business to new selling channels and new heights? Then say goodbye to the multichannel madness and hello to streamlined success with EasyChannel!

Crisp Chat

Website
crisp.chat
$ Details
freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
Platforms
Browser Android Windows iOS Mac OSX REST API JavaScript PHP Shopify Wordpress
Release Date
-

EasyChannel

$ Details
paid Free Trial $39.9 / Annually (Starter Plan - Unlimited channels)
Platforms
-
Release Date
2023 February

Crisp Chat features and specs

No features have been listed yet.

EasyChannel features and specs

  • Multichannel Products Catalog: Cross-list your products on multiple channels.
  • Inventory Management : Sync inventory between channels.
  • Multichannel Listing Management: Use bulk actions to manage prices, inventory, product data and more.
  • Multichannel orders management: Manage your multichannel orders in one place.
  • eCommerce Helpdesk: Streamline your customer service across all your selling channels with EasyChannel Helpdesk.

Category Popularity

0-100% (relative to Crisp Chat and EasyChannel)
Customer Support
96 96%
4% 4
Help Desk
90 90%
10% 10
Live Chat
100 100%
0% 0
eCommerce Tools
0 0%
100% 100

Questions and Answers

As answered by people managing Crisp Chat and EasyChannel.

What's the story behind your product?

EasyChannel's answer:

EasyChannel was launched in 2023 with the goal of making multichannel ecommerce accessible to all online sellers, no matter their starting point or tech know-how. Building on years of experience in various ecommerce spheres and positions, the team here at EasyChannel knows what online sellers need to start, run, and grow their business in an online world. As a team, our focus is making online commerce accessible to everyone, based on our belief that both the internet and free commerce should be equally accessible to all.

What makes your product unique?

EasyChannel's answer:

You can grow, scale, and expand your online business into virtually limitless new channels with EasyChannel's simplified approach to true multichannel commerce. Sell on multiple channels, and manage everything from one EasyChannel.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Crisp Chat and EasyChannel

Crisp Chat Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Crisp is another chatbot software and a great free alternative to ManyChat. The platform allows you to score potential customers, route conversations to appropriate teams, and tailor messaging based on visitor choices using an intuitive chatbot editor. A code-free chatbot builder seamlessly sends information to Crisp CRM or your preferred CRM.
Source: sendpulse.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Another powerful Tawk.to free alternative is Crisp, which enables your website to work 7/24 and in many languages. Remember developing customer experiences should tend to be seamless. Another exciting thing about Crisp is in-chat games for customers while waiting for an agent. Crisp also provides a combination of live chat software and chatbots, CRM, and a knowledge base.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp’s name seems to refer to the design of its chatbot interfaces. The popup chat is indeed very crisp, being the platform’s most well-received feature. Many customers find the entire Crisp experience to be surprisingly straightforward.
Source: www.tidio.com
"Pay 880$ per month" - Intercom
Are you saying about CRISP CRM plan. As per their features they offer much more in automated campaign and lead management. We were planning to go with that.

EasyChannel Reviews

We have no reviews of EasyChannel yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Crisp Chat seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Crisp Chat mentions (7)

View more

EasyChannel mentions (0)

We have not tracked any mentions of EasyChannel yet. Tracking of EasyChannel recommendations started around Jul 2021.

What are some alternatives?

When comparing Crisp Chat and EasyChannel, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

eDesk - Business Tools, Support, Sales, and Marketing, and Help Desk

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Richpanel - Customer Data Platform for Retail

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Feedback Whiz - Feedback Whiz is a useful platform providing the best-in-class seller tools that allows you to automatically monitor all critical events on product listings on the Amazon platform.